Weekend Care Home Receptionist

Advinia Health Care; Watchfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading care provider in Watchfield seeks an experienced administrator to handle front-of-house duties, support the Home Manager, and manage HR tasks. Ideal candidates will be confident, highly organised, and proficient in Microsoft Office. The role offers competitive pay rates, flexible payment options, and professional training opportunities.

Benefits

Free DBS/PVG check

Competitive pay rates

Flexible pay through Wagestream

Employment Assistance programme

Paid Family Leave

Professional training and ongoing career progression

Qualifications

• Confident, outward-going personality with a sales-oriented approach.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills.
• Highly organised with the ability to manage time and prioritise.
• Professional appearance and attention to detail.

Responsibilities

• Be responsible for all front-of-house duties.
• Provide clerical support to the Home Manager.
• Responsible for general HR duties.
• Complete and submit payroll.
• Control the onboarding process for recruitment.
• Answer telephone calls and provide support.
• Collate weekly statistics on enquiries and occupancy.

Skills

Confident, outward-going personality

Proficiency in Microsoft Word

Excellent written and verbal communication skills

Highly organised

Professional appearance

Attention to detail

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

About Us...

Advinia has been providing high quality, person-centred care, specialised for older people and focusing on resident wellbeing for over 25 years. We operate 36 Care Homes across the UK, each led by a team of experienced and dedicated care professionals committed to prioritising the individual needs of Residents.

Our Mission...

Our B Happie theme guides everything we do, aiming to create an environment where residents and staff feel valued, respected, and happy. We promote three key pillars that keep our residents feeling connected, relaxed, and safe. For staff, we help to make them feel fulfilled, recognised, and purposeful.

Your Duties will include:

1. Be responsible for all front-of-house duties, including welcoming visitors entering and exiting the building.
2. Provide clerical support to the Home Manager and, when appropriate, other staff members.
3. Be responsible for general HR duties.
4. Completing and submitting payroll.
5. Controlling the end-to-end recruitment process: onboarding new colleagues, gaining references, completing right-to-work checks, creating candidate files, applying for DBS checks, in line with the Safer Recruitment Policy.
6. Answering telephone calls, providing advice and support, and referring to Heads of Department where appropriate.
7. Passing on messages efficiently and in a timely manner.
8. Preparing and displaying information leaflets and posters, responding to emails, collating information and brochures as required.
9. Collating weekly statistics on enquiries, assessments, occupancy, and agency usage, and forwarding them to Support Office departments.
10. Maintaining an accurate Resident list by recording move-in/move-out details when necessary.
11. Supporting the Home Manager and other Administrators in clerical duties, maintaining accurate files and working to deadlines.

To be successful in this role, you will need:

• A confident, outward-going personality with a sales-oriented approach to assist the viewing process.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills.
• Highly organised with the ability to manage your own time, prioritise work, and work independently to drive referrals and improve occupancy.
• A professional appearance.
• The ability to work to tight deadlines.
• Attention to detail.

In Return, we can offer:

• Free DBS/PVG check.
• Competitive pay rates.
• Flexible pay through Wagestream.
• Employment Assistance programme, including face-to-face counselling.
• Paid Family Leave.
• Professional training and ongoing career progression.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.