Wedding & Events Manager

Northbrook Park; Farnham; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Commission

Job summary

Northbrook Park, a country estate wedding venue near Farnham, seeks a Wedding & Events Manager to handle enquiries, lead a four-person team, and drive revenue. The role requires a warm, proactive approach with excellent communication skills and a track record in weddings and sales.

You will build strong supplier relationships, manage records in our event systems, and chase enquiries to convert them into bookings, while delivering top-tier customer service and hitting monthly targets.

Qualifications

• Minimum 2 years sales background.
• Minimum 2 years’ experience in weddings and events in a senior role.
• Willingness to work some weekends.

Responsibilities

• Lead a team of four.
• Build strong relationships with suppliers and industry partners.
• Identify opportunities to increase revenue through upselling and additional services.
• Maintain accurate records using our event management systems.
• Respond to wedding enquiries and use the tracker to record them.
• Carry out chase emails and calls following the enquiries.
• Hold final details meetings with couples prior to their big day.
• Support in hitting the monthly sales targets.
• Answer the phones and assist current or future couples with questions.
• Assist the venue with operational support as needed.
• Deliver a first-class customer service experience.

Job description

Who we are…

Northbrook Park is a country estate wedding venue located on the border of Surrey and Hampshire. The property has 2 impressive event rooms for any size or style wedding ceremony, breakfast or reception up to 250 guests. We are a dry hire venue that offers weddings throughout the entire year on every day of the week.

As a Dry hire venue, we offer venue only and all other aspects of the weddings are sourced externally (including catering). The office team therefore oversee the day-to-day running's but do not coordinate or manage the operations.

The role…

We have a superb opportunity for a Wedding & Events Manager to join the sales team. As our Wedding & Events Manager, you will be required to handle wedding enquiries. You should have a warm, personable nature, a can do attitude and an exceptional eye for detail. You will be confident, enjoy client relationship building and have clear planning and organisational skills. You will also be passionate, driven and focused on achieving optimum results with a proactive approach to your work. Excellent communication skills both written and spoken are an essential. Previous wedding and sales experience is preferred.

Responsibilities

You will be responsible for:

• Leading a team of four
• Build strong relationships with suppliers and industry partners
• Identify opportunities to increase revenue through upselling and additional services
• Maintain accurate records using our event management systems
• Responding to wedding enquiries and using the tracker to record them
• Carrying out all chase emails and calls following the enquiries
• Holding final details meetings with couples prior to their big day
• Supporting in hitting the monthly sales targetsAnswering the phones and any questions that current or future couples might have
• Assisting the venue with any operational support they might need
• Above all, to deliver a first -class customer service experience

Requirements

• Flexibility in working hours. You will be required to work some weekends.
• A passion for sales
• A bubbly personality and confidence in talking on the phone!
• A minimum of 2 years sales background (essential)
• A minimum of 2 years’ experience in weddings and events in a senior role (essential)

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

Salary: £34,000-£36,000 depending on experience + Commission

Compensation: To be discussed