Wedding And Events Executive

Swinton Park Hotel; Ripon; On-site; GBP 28,000 - 48,000; Full time

Benefits offered by this job

30 days’ annual leave (pro rata)

NEST pension scheme

Competitive pay

Employee discounts

Access to estate facilities

Job summary

Swinton Park Hotel in Ripon, England, seeks a Weddings and Events Executive to lead group event sales, planning, and delivery across the estate. You will act as the primary client contact, support the Head of Sales, and ensure seamless execution from enquiry through post-event follow-up.

The role requires experience in weddings/events, exceptional organisation, and strong communication. Flexibility for evenings/weekends and a professional, guest-focused approach are essential.

Qualifications

• Proven experience coordinating group events, especially weddings.
• Highly organised with strong attention to detail and multi-tasking ability.
• Excellent verbal and written communication; warm, professional manner.
• Confident in building client relationships and working independently when needed.
• Familiarity with event or property management systems (e.g. Rezlynx) preferred.
• Proficient in MS Office Suite.

Responsibilities

• Serve as main contact for incoming group event enquiries via phone, email, and online platforms.
• Prepare proposals, quotes, contracts and invoices using the Estate’s systems.
• Lead showrounds and client site visits to showcase venues and options.
• Support Head of Sales to improve conversion and upsell catering options and services.
• Enter bookings accurately, manage contracts, payments, and communications.
• Create detailed function sheets and brief internal teams for events.

Job description

Wedding and Events Executive

Sales & Events are responsible for creating, coordinating, and delivering exceptional weddings, meetings, and bespoke events within the estate. The team works closely with clients to design personalised experiences, combining attention to detail, creativity, and seamless organisation. Operating within a luxury hospitality environment, the department plays a key role in promoting the hotel, driving revenue, and ensuring every guest benefits from Swinton Park’s high standards of service and elegance. We take pride in being a reputable and forward-thinking employer, committed to fostering a supportive, engaging, and dynamic work environment. As a carbon-neutral estate with an ambition to become carbon negative, we are equally dedicated to environmental responsibility as we are to our people. Our culture is built on continuous improvement, collaboration, and a shared sense of purpose. We place a strong emphasis on the wellbeing of our team, recognising that our people are at the heart of everything we do.

Job Purpose:

To take a leading role in the sales, management and delivery of group events — including weddings, corporate bookings, leisure groups, and private celebrations — across all areas of the Swinton Estate. As the senior member of the events team, you will act as a key client contact, support the Head of Sales with reporting, business and diary management on a day to day basis and ensure the smooth and professional planning and execution of events, from initial enquiry through to post-event follow-up.

Key Responsibilities:

Client Relations & Event Coordination

• Serve as a point of contact for
  incoming group event enquiries via phone, email, and online platforms,
  responding promptly and professionally within 24 hours.
• Prepare accurate proposals,
  quotes, contracts, and invoices using the Estate’s Events Management
  System.
• Lead showrounds and client site
  visits, presenting the Estate’s venues with confidence and enthusiasm.
• Work closely with the Head of
  Sales to support conversion rates and increase revenue through upselling
  catering options and additional services.
• Maintain excellent relationships
  with clients to ensure repeat business and referrals.
• To demonstrate a sales focussed
  attitude going that extra mile to secure key pieces of business for the
  Estate.

Event Administration & Execution

• Ensure all bookings are
  accurately entered into the system, with contracts, payments, and client
  communications managed in line with company policy.
• Create detailed function sheets
  and communicate event details clearly to internal departments.
• Support the preparation and
  execution of seasonal and promotional event packages, such as Christmas,
  New Year, and exclusive-use weekends.
• Attend events on-site as
  required to ensure client satisfaction and seamless execution.

Team & Cross-Department Support

• Act as a key liaison between the
  events office and the wider Estate teams to ensure the smooth delivery of
  each event.
• Attend regular team briefings
  and contribute positively to internal communications.
• Provide guidance and support to
  junior team members, including training and best-practice sharing when
  appropriate.
• Work flexibly, including
  evenings and weekends, to meet the needs of the business and clients.

Quality & Service Standards

• Ensure the highest standard of
  customer care is maintained throughout the event planning and delivery
  process.
• Maintain accurate client records
  and event documentation in line with company procedures.
• Conduct regular checks on the
  event diary and systems to ensure accuracy and efficiency.
• Proactively handle customer
  feedback and issues, escalating where necessary, and contribute to service
  improvements.

Health & Safety & Professional Standards

• Uphold the Estate’s grooming and
  professional appearance standards, particularly when representing Swinton
  at client meetings and exhibitions.
• Adhere to all relevant health,
  safety, and hygiene policies and procedures.
• Identify and report hazards and
  follow best practices to maintain a safe working environment.

Requirements:

• Proven experience in
  coordinating a variety of events, with particular expertise in weddings.
• Highly organised with strong
  attention to detail and the ability to manage multiple tasks and
  priorities.
• Excellent verbal and written
  communication skills, with a warm and professional manner.
• Confident in building client
  relationships and working independently when needed.
• Familiarity with event or
  property management systems (e.g. Rezlynx or similar) preferred.
• Proficient in MS Office Suite.
• Calm and effective under
  pressure, with strong problem-solving skills.

Passionate about hospitality and delivering memorable guest experiences.

Package Description

At Swinton Estate we take pride in recognising and rewarding the dedication of our team members.

Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life.

With 30 days’ annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth.

From exclusive access to our award-winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence.

Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do.

A few of the exclusive privileges our team enjoy include:

• Access to the Country Club and Spa facilities
• 50% discount on food and beverage (including Cookery School and Chefs Table) for you and up to 5 guests
• 50% discount on spa days for you and up to 3 guests
• Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
• And many more!