Enable job alerts via email!

Wedding and Events Co-Ordinator

Swinton Estate

Swinton

On-site

GBP 25,000 - 30,000

Full time

Yesterday
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading company in the Yorkshire Dales is seeking a Wedding and Events Co-Ordinator to manage various group events. The role involves coordinating inquiries, managing bookings, and ensuring exceptional service delivery. The ideal candidate will have proven experience in event coordination, particularly weddings, and possess strong organizational and communication skills. This full-time position offers a competitive salary and opportunities for personal development.

Benefits

Meals on duty
Discounts on hotel services and facilities
Uniform provided where required
Opportunities for personal development and career progression

Qualifications

  • Proven experience as an Event Coordinator including weddings.
  • Excellent organizational and multitasking skills.

Responsibilities

  • Coordinate all group events and respond to inquiries within 24 hours.
  • Manage the venue's booking system and ensure efficient billing.
  • Develop and maintain strong client relationships.

Skills

Organizational Skills
Communication
Negotiation
Problem-solving

Education

Event Coordination Experience

Tools

MS Office
Rezlynx

Job description

Swinton Estate

Sales and Events

Full time

Permanent

Wedding and Events Co-Ordinator

40 hours per week working 5 days over 7

£25,397 per annum plus Tronc

About Swinton Estate: Swinton Estate is a 20,000-acre estate in the Yorkshire Dales, home to Swinton Park Hotel, Country Club, Cookery School, Swinton Bivouac, and various rural pursuits. We pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests.

Job Purpose: To coordinate all group events, including but not limited to corporate events, group leisure and celebration events, corporate Cookery School, weddings, shooting parties, Bivouac events, and any other group event or inquiry, ensuring all clients are consistently dealt with in a professional, courteous, and timely manner.

Business

Key Responsibilities:

  • You will be the first point of contact for incoming enquiries via phone, email and online platforms and will need to respond within 24 hours providing information and sending quotes, contracts, and invoices using our Events Management System. Working with the Head of Sales to maximise conversion including catering upsells and additional activities.
  • Conduct site visits with clients, showcasing our venue and being able to share the uniqueness of hosting their event at the Swinton Estate.
  • Develop and maintain strong client relationships to ensure successful event delivery and customer satisfaction.
  • Ensure correct terms are issued to clients, deposits are received, and efficient billing is carried out in accordance with company policy.
  • Manage the venue's booking system, ensuring all events are properly scheduled, confirmed, and tracked. Produce the weekly function sheet and communicate business on the books to the wider Estate team.
  • Support the coordination of special event packages such as Christmas and New Year, ensuring full payments are received in advance and activities are booked.

Team

  • Maintain regular and effective communication within your department and wider employee relationships within the Hotel, Bivouac, and the wider Estate to ensure the smooth running of all events, attending briefing sessions and departmental meetings when required.
  • Have flexible working hours to meet client expectations and business requirements.
  • Attend training and development courses as required.
  • Carry out any other duties and responsibilities as assigned by the Management Team.

Quality Focused

  • Manage the wedding, banquet, corporate, shooting, and group elements of the sales office from enquiry to event to maximize sales opportunities and deliver consistently high levels of service.
  • Maintain accurate and accessible client and booking information with function sheets and function folders in place.
  • Keep the reservations and conference & banqueting diaries accurately and up to date but conducting six-weekly audits to ensure all booking information, diaries, and systems are fully up-to-date.
  • Display a pleasant manner and positive attitude at all times, promoting an exceptional company image to guests and colleagues.
  • Courteously interact and answer all facility-related questions with clients/bookers.
  • Liaise with other departments when necessary to ensure seamless guest experiences.
  • Positively deal with and learn from customer complaints and comments concerning The Estate, communicating improvement ideas as required.
  • Ensure all VIPs are highlighted and necessary arrangements made.

Health & Safety

  • Maintain a high standard of appearance at all times (adhering to Swinton grooming standards) as you will frequently be required to meet clients and attend exhibitions.
  • Adhere to departmental emergency and safety procedures.
  • Report any potential and real hazards appropriately and immediately.
  • Work in a safe manner that does not harm or injure yourself or others.
  • Maintain your working area, keeping materials and products clean, tidy, and in a safe and sanitary condition, and report any defective materials and equipment.

Requirements

  • Self-starter with the ability to work independently and prioritise.
  • Proven experience as an Event Coordinator including weddings.
  • Excellent organizational and multitasking skills.
  • Strong communication and negotiation abilities.
  • Proficiency in MS Office.
  • Ability to handle stress and remain calm under pressure.
  • Problem-solving skills.
  • Previous experience with Rezlynx or similar PMS system preferred

Benefits

  • Competitive salary based on experience.
  • Meals on duty.
  • Discounts on hotel services and facilities.
  • Uniform provided where required.
  • Opportunities for personal development and career progression.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Wedding & Events Coordinator / Assistant Manager

Peaks & Dales Recruitment

Matlock Bath CP

On-site

GBP 25,000 - 30,000

Today
Be an early applicant

Senior Wedding and Events Manager

TN United Kingdom

Whitchurch

On-site

GBP 29,000 - 35,000

7 days ago
Be an early applicant