WebTis Test Manager

First Group; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Test Manager for an exciting hybrid role focused on the migration of a rail retail system. This position involves defining and implementing testing strategies, managing stakeholder relationships, and ensuring timely delivery of testing cycles. The successful candidate will thrive in a fast-paced environment, balancing conflicting interests while driving improvements in testing processes. With a commitment to inclusivity and diversity, this role offers a unique opportunity to contribute to meaningful projects that enhance customer experience and operational efficiency. Join a team where your expertise will make a significant impact!

Qualifications

• Experience in defining and implementing test strategies in complex environments.
• Strong understanding of testing methodologies including TDD and KANBAN.

Responsibilities

• Lead the testing strategy for the WebTIS migration project.
• Manage test execution and enhance automated testing with suppliers.
• Write test reports and analyze bugs impacting customer experience.

Skills

Test Strategy Definition

Test Planning

Test Execution Management

Test Script Writing

Stakeholder Management

Problem Solving

Communication Skills

Agile Methodologies

Analytical Skills

IT Literacy

Tools

DevOps

CI/CD

Virtualisation Services

Job description

Test Manager (WebTis)
Hybrid - The Point - London & Remote
£40k - £60k
FTC until 20th November

Who are we?

First Rail is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

About the job

The project will migrate from the existing rail retail system (WebTIS) to a new supplier for South Western Railway, Great Western Railway, Hull Trains and Lumo. This will include the integration of the new supplier APIs into the existing train operating companies (TOCs) ecommerce websites and customer apps. The project will need to review existing functionality vs new supplier functionality for the APIs, undertake gap analysis, plan programme of work for the integration of the new APIs, manage the test programme, data migration and go-live of the services.

This will be a short-term role to deliver the WebTIS project within tight deadlines. The Test Manager will report into the Head of Retail and manage a complex stakeholder environment, working closely with First Rail product managers, project manager, new WebTIS supplier and web/app development teams.

The Test Manager will be responsible for defining and maintaining the testing strategy, standards, procedures, test scripts and schedules for all testing cycles for the WebTIS migration.

Your main responsibilities will be:

• The business lead for the testing strategy working with stakeholders to deliver the WebTIS migration
• Planning test schedule to ensure release cycles are delivered on time
• Managing the test execution and scope
• Writing and improving the test scripts
• Driving improvements to the existing processes
• Overall responsibility for testing resource planning and delivery across stakeholders
• Manage and enhance the automated testing strategy with third party supplier
• Own and manage the relationship with third party suppliers who support the testing function
• Writing test reports to highlight anything which could impact releases. Recommendations will be required on whether a release is put live or not.
• Help to analyse bugs and issues which will impact the customer
• To support the Group's Vision, strategy, and Values
• To comply with all Group safety policies, and role-model the principles and behaviours of our Be Safe programme
• Comply with all appropriate Group policies
• To establish and maintain effective working relationships with colleagues throughout the Group

You'll need to be:

• Defining and implementing test strategy
• System testing standards and procedures
• Writing and amending test scripts
• Strong understanding of multiple delivery methodologies including waterfall, KANBAN, TDD
• Understanding of the latest developments and approaches to testing & QA including DevOps, CI/CD/CT, cloud technology and virtualisation services
• Test planning and delivery
• High level of IT literacy essential
• Strong decision-making skills – ability to balance conflicting interests
• Robust problem-solving and analytical skills
• Strong communication skills both written and oral
• Ability to work under pressure and be agile to last minute changes to product releases
• Good judgement and confident decision maker
• Excellent interpersonal skills
• Ability to interpret and present complex technical information to non-technical audience
• Excellent organisational and communication skills
• Enthusiastic and self-motivated
• Strong team player

About the location

Location: Hybrid – Home based and The Point, Paddington, London
Potentially some travel and working away from home as required and within reason and in agreement with line manager

We all belong at First Rail. FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/