Website Merchandiser

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion, comprising a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with leading luxury brands to power their e-commerce destinations.

NET-A-PORTER delivers incredible fashion for incredible women. As the world’s leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women.

Since launching in February 2011, MR PORTER has established itself as the world’s leading, award-winning online destination for men’s style, with an unparalleled product offering from the best menswear and luxury brands, including categories that range from fine watches and lifestyle through to own labels Mr P. and Kingsman.

MR PORTER produces unmatched digital and printed content across its shoppable online magazine, The Journal, and its bi-monthly newspaper, The MR PORTER Post. In 2019, MR PORTER founded MR PORTER Health in Mind, a content and fundraising initiative in partnership with November, developed to raise awareness around men’s mental and physical health.

The Luxury Division (NET-A PORTER & MR PORTER) are now seeking a talented Website Merchandiser to join our Luxury - Site Trading Team.

Location: Our offices in Westfield, London (Shepherd's Bush)

Reporting into: Senior Website Merchandiser

Contract Type: Permanent

Working Model: Hybrid

Start Date: May/June 2025

Besides a competitive salary, we can offer you:

• Performance bonus schemes dependant on the type of role you are in
• A pension that both you and the company contribute to
• A portal with an array of discounts on things like theme park and cinema tickets
• Our famous staff discount along with exclusive staff sales
• Private healthcare for you and your family
• Flexible working

Role Purpose:

This role will support the day-to-day and weekly merchandising activities on the website. The role will also include working with buying, planning, creative, editorial, and our technical teams. You must be detail-oriented, extremely organized, and have an interest in fashion.

Here is a breakdown of what you’ll be doing:

• Ensure all pages across the site are beautifully and strategically merchandised to support the buy and wider business goals
• Work with Visual merchandising tools to ensure products are merchandised at all times to maximize sales potential
• Lead owner of curation (i.e., Date Night, Summer & more), weekly maintenance & reporting
• Working closely with Brand Campaign, Fashion, and Site teams in order to plan and create the user journey throughout campaigns
• Lead liaison for area between Website Merchandising and Buying & Merchandising team
• Manage global ‘What’s New’ trading and merchandising on a weekly basis: owning classifications, product linking, resurfacing and product readiness for upload to site
• Report on the performance of assigned category, feedback actionable insights and make recommendations for optimisation & improvement to drive CVR rate onsite
• Contribute to Sales, Trade and Team meetings through preparation of agenda, relevant reports, analysis & actions
• Support Site Trading Manager in co-ordination & execution of onsite promotional moments and Seasonal Markdowns
• Aware of delivery times, brand launches and key products in order to strategically trade the website
• Ensure all Marketing promotional areas & products are beautifully merchandised with new and relevant product from weekly uploads - utilizing product and buy knowledge to inform selections and decision
• Approve product selections approvals for editorial, product marketing and content briefs, including email mock checks & sign off
• Conduct daily audits of the site to check depth/ high exposure product is being surfaced and attractively presented whilst making sure everything is correctly classified and merchandised
• Responsible for maintenance of Designer landing page merchandising through reporting and optimization
• Coordinate seasonal updates to content featured on landing pages
• Other duties as called upon

The type of person we are looking for:

• Previous online visual merchandising experience in a luxury retail environment with in-depth knowledge of luxury fashion brands, including previous and current collections
• High sense of commercial awareness with creative flair and affinity for luxury fashion product
• Understanding and empathy with the global luxury consumer
• Highly computer literate, preferably with knowledge of website systems and analytics tools
• Highly developed communication and interpersonal skills, with the ability and confidence to liaise at all levels
• Flexible, proactive and open to change with proven track record of managing multiple tasks to tight deadlines

From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Associate

Workplace Type: Hybrid