Website Content Producer - (THE OUTNET) - 12 month FTC

YOOX NET-A-PORTER GROUP; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global fashion retail leader is seeking an Associate to manage online content publishing for multiple localised sites. The ideal candidate will work closely with various teams to deliver timely and accurate promotional material, leveraging skills in CMS and effective communication. This hybrid role offers a competitive salary and benefits, making it an exciting opportunity to contribute to a dynamic team in the fashion industry.

Benefits

Performance bonus schemes

Pension contributions

Staff discounts and sales

Private healthcare

Flexible working

Qualifications

• Previous experience in publishing online content, preferably in fashion retail.
• Experience with CMS systems; CoreMedia is a plus.
• Understanding of SEO best practices.

Responsibilities

• Work with teams to ensure timely delivery of promotional content.
• Responsible for publishing daily site content and ensuring accuracy.
• Monitor global websites daily and resolve errors efficiently.

Skills

Publishing online content

Understanding of HTML

Understanding of CSS

Excellent English communication skills

Ability to identify problems

Ability to work independently

Tools

CoreMedia

3rd party content targeting tools

Job description

Launched in 2009, THE OUTNET has since established itself as the benchmark of luxury discount shopping, offering over 350 designer fashion brands at exceptional prices of up to 70% off.

Strong relationships with leading luxury brands elevate THE OUTNET, with a dedicated buying team in London purchasing over 90% of stock direct. THE OUTNET is renowned for high-end designer collaborations, offering unique and limited-edition exclusives for its discerning global customers alongside in-house label Iris & Ink.

THE OUTNET caters to a global audience with a local and tailored approach, offering local language sites in the Middle East and Japan and native checkout for all markets. With a focus on exceptional customer service, THE OUTNET offers a seamless shopping experience across mobile, tablet and desktop, inspiring editorial content, express worldwide shipping to over 100 countries and customer care services in 11 languages, available 24/7, 365 days a year.

Location:Our office in London, Westfield (Shepherd's Bush)

Reporting into: Head of Site Trading - THE OUTNET

Contract Type: Fixed Term (12-months)

Working Model: Hybrid

Besides a competitive salary, we can offer you:

• Performance bonus schemes dependant on the type of role you are in

• A pension that both you and the company contribute to

• A portal with an array of discounts on things like theme park and cinema tickets

• Our famous staff discount along with exclusive staff sales

• Private healthcare for you and your family

• Flexible working

Here is a breakdown of what you’ll be doing:

• Work with Site Marketing, Editorial, Design, Creative Production and Technology teams to ensure daily promotional images and copy for the sites are delivered on time
• Upload all site content ahead of the launch of the localised site, working with the Translations and Editorial teams and the Website Marketing Manager to ensure timely delivery of assets and copy
• Responsible for publishing the daily homepage, product list banners, product list content blocks, top navigation banners and product replacement banners for the local language sites including Japanese, Korean, German and Arabic sites using the CMS tool, ensuring the content planned by the Site Marketing team is in the right place at the right time
• Responsible for building daily preview versions of the following day’s website content (homepage, product list banners, product list content blocks, top navigation banners, product replacement banners) and updating content according to feedback
• Work within multiple CMS systems, including CoreMedia, working closely with the other content producers and technology teams to ensure smooth running of systems
• Ensure the exact timing of the daily update of the website aligns with email newsletter sends and the upload of new product
• Work closely with Content Producer counterparts based in local markets
• Feedback to the Senior Content Producer on enhancements for the CMS tools to ensure efficiency of work
• Facilitate the quick update of promotional content when required to support sales
• Monitor the global websites daily, facilitating the quick and efficient resolution of any errors
• Be the key contact for the global sites within the Website Marketing team
• Work with the tech and UX teams on updates, using the CMS
• Maintain and develop excellent relationships with other teams within the business and with counterparts across the group
• Other duties as called upon

The type of person we are looking for:

• Previous experience of publishing online content, preferably in fashion retail
• Experience with various CMS systems, CoreMedia is a plus, preferably with an additional understanding of 3rd party content targeting and testing tools (e.g. Qubit)
• Understanding of SEO best practice and its impact on web page production
• Understanding of HTML and CSS
• An understanding of retail fashion website’s customer and business needs
• Interest in working closely with the technology team to drive innovation
• Excellent English communication skills (verbal and written) including timely response to queries.
• Ability to identify problems, demonstrate use of initiative and implement appropriate solutions
• Ability to work independently, prioritise work effectively, judging the relative importance of conflicting demands and planning actions to meet deadlines
• Ability to build close relationships with counterparts in different countries and time zones
• Sets a good example with a positive attitude and exemplarity behaviour
• Ability to work well under pressure and towards tight deadlines
• Ability to identify business crucial tasks and prioritise workload accordingly
• Excellent work ethos and good timekeeping

YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Associate Workplace Type: Hybrid