Website Content Officer

Prostate Cancer UK; City of Westminster; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

A prominent health charity in the UK is looking for a Website Content Officer to manage and improve the content of its website. The successful candidate will lead by ensuring the content is clear and accessible, and aligns with the organization's mission. Responsibilities include publishing updates, managing content schedules, and analyzing website performance using tools like Google Analytics. Candidates should be experienced in content management systems and have excellent writing skills. Competitive salary and benefits included.

Benefits

Generous leave entitlements

Development days for training

Enhanced pension scheme

Life insurance

Health Cash Plan

Wellbeing support

Discounted gym memberships

Season ticket loans

Qualifications

• Proven experience in content management for websites, with strong skills in creating, editing, and proofing web copy.
• Excellent writing and editing abilities, with a keen eye for detail and understanding of web content best practices.
• Experience using a content management system (CMS) to create and update web pages.

Responsibilities

• Manage and improve the website content to meet audience needs.
• Publish updates via CMS and maintain content quality.
• Use digital analytics tools to monitor performance and suggest improvements.

Skills

Content management experience

Writing and editing abilities

Technical skills in HTML

Understanding of UX principles

Interpreting website analytics

Knowledge of SEO principles

Understanding of accessibility principles

Tools

Content Management Systems (Umbraco)

Google Analytics

Job description

Overview

We're seeking a Website Content Officer to join our Integrated Marketing and Media team. In this role, you'll take the lead in managing and improving the content on our website, making sure it's clear, accessible and meets the needs of our diverse audience.

Acting as the 'voice of the user', you'll be responsible for publishing updates via our content management system (CMS), maintaining high standards of quality, consistency, and accessibility across the site. You'll oversee key areas, including the homepage, keeping information accurate, up to date, and easy to navigate.

You'll work closely with teams across the Prostate Cancer UK to help shape their messages for the web, offering advice, guidance, and training where needed. Day to day, you'll manage content schedules, review pages to identify improvements, and create or edit content to keep the site fresh and effective. You'll also use digital analytics tools to monitor performance and suggest ways we can enhance the user experience.

As part of the Digital Marketing and Channels team, you'll work closely with our email and social media teams to ensure our owned channels are aligned. You'll lead on the delivery of our regular 'News and Views' articles in conjunction with our Strategic Communications team, and you'll work closely with our Web Operations team to help identify and test new website features and fix technical issues.

Internal Notes

Please note internally this role is known as Digital Channels Officer - Web.

Responsibilities & Expectations

We're looking for someone with solid experience in writing, editing, and proofreading web content to serve a specific audience. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.

You'll have the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A good understanding of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You'll be an excellent communicator, able to explain complex analytics and technical details clearly and accessibly to colleagues who may not have a technical background.

In this role, you'll need to manage priorities effectively and work well under tight deadlines. You'll be confident negotiating and handling challenging conversations when necessary. Staying up to date with current web tools and digital content trends will be a real advantage as we continually improve our site.

If you're passionate about digital content, enjoy collaborating with others, and want to help drive positive change for men, we'd love to hear from you.

Required Skills & Qualifications

• Proven experience in content management for websites, with strong skills in creating, editing, and proofing web copy
• Excellent writing and editing abilities, with a keen eye for detail and understanding of web content best practices
• Experience using a content management system (CMS) to create and update web pages
• Understanding of user experience (UX) principles and SEO principles
• Ability to interpret website analytics to inform content decisions and improvements
• Understanding of accessibility principles for digital content

About Prostate Cancer UK

Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

What We Offer

Join our team and be part of an award-winning charity. We'll support you to develop your skills and expertise.

We offer a competitive benefits package, including:

• Generous leave entitlements that increase with service
• One 'development day' a month to use for training or personal development
• Enhanced contributory pension scheme
• Life insurance and group income protection
• Health Cash Plan
• Life and wellbeing advice and support via our Employee Assistance Programme
• Discounted gym membership and high street shopping discounts
• Loans for season tickets or cycles

Salary and Working Conditions

This role is in salary Band 2B. We'll appoint at a salary between £28,000 to £30,450 per year. We aim to pay the median salary for the sector and after 12 months' successful service all colleagues are moved to the midpoint of the pay band. Those appointed below the midpoint will have their salary increased at that time. The midpoint salary for this role is £32,900.

We operate national salaries that account for our contractual base being our London office. We also pay a working from home allowance at the HMRC tax free rate of £312 per year.

We're committed to paying at least the London Living Wage for all roles and implement the new rate from April each year.

Equity, Diversity & Inclusion

At Prostate Cancer UK we're committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We'll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

People Networks

We're continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:

• Pride - A safe space where LGBTQ+ colleagues - and our allies - can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people
• Mind & Body - Here to increase awareness and promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long-term illness
• Culture Club - Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed