Website Content Administration Assistant

HRS Talent Solutions; Plymouth; Remote; GBP 36,000 - 39,000; Full time

Job summary

HRS Talent Solutions is seeking a Website Content Administration Assistant. This remote, part-time or full-time role focuses on reviewing published pages against approved sources, identifying discrepancies and making limited updates as authorised.

You will open published pages, compare details, and note differences, ensuring routing via email links, forms, or phone numbers remains correct. The role requires careful office-style administration and an ability to follow published instructions.

Qualifications

• Experience in checking information and maintaining web pages.
• Ability to write concise correction notes.

Responsibilities

• Check an assigned contact page against approved information.
• Test an email link or form route without submitting personal details.
• Note a mismatch in a phone number, address or contact instruction.
• Prepare a permitted correction in the online content system.
• Preview the change and ensure unrelated text remains intact.
• Ask for confirmation when two sources disagree.
• Record which page was reviewed and the result.
• Escalate a technical form failure to the responsible team.

Skills

Customer service experience

Job description

Website Content Administration Assistant

Office Administration · Website Content · Remote · Full-time or part-time
Hourly range £26.00–£28.00

People use a website’s contact page when they need a way forward.

If an address, form link or opening detail is out of date, the customer may never reach the right team. The Website Contact Page Review Assistant checks assigned pages against information the organisation has approved for publication. The position is remote and online, combining simple website review with careful office administration. You would identify discrepancies and make limited updates where authorised, not redesign the site or decide what information the business should publish.

The starting point for each review is an approved source. That might be a current contact list, an instruction from the responsible team or a documented change request. You would open the published page, compare the relevant details and note what differs. A page could contain several contact routes: an email link, an online form and a department phone number. Your job is to check the route specified in the assignment and avoid changing a different team’s details just because they look unusual.

What the review produces

For a straightforward correction, the work product may be an updated page with a note of what changed and a check that the live version shows the approved detail. In another case, you may prepare a clear issue report for the person who can make the edit. If the source material itself conflicts, you should ask which information is current before making the page look more certain than the team actually is. A broken link should be described with the page it appears on and the destination it was meant to reach.

A useful report identifies:

• The page address or name and the particular contact element affected.
• What the published page currently says or does.
• The approved source that shows the expected information.
• Whether the page was corrected, submitted for approval or left pending clarification.

The report should let the next colleague act without having to retrace the entire review.

This role does not require coding. The employer will teach its content system and how to preview or submit an authorised change. You should understand that an edit saved in a content screen may not yet appear to visitors. After an approved update, you would check the displayed page or note that publication still needs a colleague’s action. Small visual details matter too: a link should have useful text, and a corrected number should not be left in a paragraph beside an old number.

The tasks could include:

• Checking an assigned contact page against approved information.
• Testing an email link or form route without submitting unnecessary personal details.
• Noting a mismatch in a phone number, address or contact instruction.
• Preparing a permitted correction in the online content system.
• Previewing the change and checking that unrelated text remains intact.
• Asking for confirmation when two sources disagree.
• Recording which page was reviewed and the result.
• Passing a technical form failure to the person who maintains that system.

Customer service experience can be helpful because you can imagine what a visitor needs from the page. It is not required, and you will not be running a customer help desk. Previous website administration or office administrative work is also useful but optional. Beginners are welcome if they can compare a webpage with a supplied source, write a specific note and learn a simple publishing process. No specialist SEO, design or developer skill is needed for this introductory role.

You may work through a list of pages or handle approved updates as they arrive. Some require a change; others can be confirmed as accurate. You should record both outcomes, so the team does not repeat the same check without knowing it was completed. The job suits someone who is willing to check the result rather than assume a saved edit has worked. A suitable home office setup supports careful review of online pages and written instructions.

Terms and application

The opening offers remote hours on a full-time or part-time basis. The rate is £26.00–£28.00 an hour. The company’s exact website tools and approval steps will be covered in training.

Please point to any experience checking information, maintaining a page or writing a concise correction note. If you have updated a club site, course page or shared document, that may be relevant even without a formal web job.

We welcome applicants who can learn the editor and work carefully with an approved source. If you’re selected for the next step, you may be asked to complete an application on the hiring company’s website. An initial CV is enough to show the types of tasks you have handled.