Webinar Co-ordinator

EF Education First Gruppe; Berkhamsted; Remote; GBP 60,000 - 80,000; Part time

Job summary

A leading educational organization in the UK is seeking a Part-Time Webinar Coordinator to facilitate virtual classes. Candidates must be tech-savvy, confident with platforms like Zoom and Microsoft Teams, and possess strong communication skills. The role offers £12.21 per hour, flexibility in scheduling, and training opportunities. This position is ideal for those looking to develop professional skills with potential for permanence.

Benefits

Training on Zoom and Microsoft Teams

Statutory paid leave of 5.6 weeks per year

Qualifications

• Eligibility to work in the UK.
• Great Wi-Fi, PC/Laptop, and headphones, ideally with a dual-monitor setup.
• Fluency in other languages is a merit, but not required.

Responsibilities

• Provide excellent technical facilitation for virtual programs.
• Work with faculty to prepare and rehearse technical elements.
• Provide feedback post-program for improvements.

Skills

Confident with technology

Great people skills

Professional communication

Agile and tech-savvy

Experience in customer service

Tools

Zoom

Microsoft Teams

Job description

Are you looking for a really interesting temporary part-time role while still being flexible on where and when you work? If you are confident, adaptable, calm under pressure, good with people and able to commit to an average of 20 hours a week for 6 months, this could be perfect for you. You will develop useful professional skills and be able to add ‘cutting edge technical facilitation for

international corporates’ to your CV. We provide a fun, stimulating and supportive environment where training is provided. Possibility to turn into a permanent career with Hult Ashridge Executive Education but currently we are only offering casual worker contracts.

We are looking to grow our pool of Webinar coordinators (also known as Technical Facilitators internally) to support our virtual classes for our Executive Education programs. Your role is to ensure these online courses run smoothly from a technical perspective, and to support Faculty in giving participants an excellent experience. You will provide a friendly and reassuring presence, address questions, troubleshoot and run all technical features and platforms such as breakouts, polls, videos and mentimeters during the sessions. Your goal is to ensure everyone can engage well, feel well looked-after, and focus on the learning.

Professional and timely communication and attention to detail while remaining calm under pressure are pre-requisites to this role. You will be working in a supportive and accomplished Operations Team and alongside great Faculty and Sales colleagues.

The Project Support is our foundation layer to provide back-end supports to the Operations Team to deliver great face-to-face and online Executive Education programs. You will work closely with Project Managers and Project Coordinators to complete various tasks that are necessary to plan, organize and deliver programs.

Responsibilities include:

Providing excellent technical facilitation for virtual programs.

Working with faculty prior the session to prepare and rehearse the technical elements and suggesting, where appropriate, best practices that may enhance the experience.

Providing feedback to the Operations Team post-program to contribute to wider learning and improvements.

Person Description:

Naturally organized, you have it all planned out.

Have great people and communication skills and presence to work confidently with senior clients and colleagues

Agile, tech-savvy and a quick learner.

Eligible to work in the UK and based in the UK

Great Wi-Fi, PC/Laptop and headphones. Ideally to have a dual-monitor setup.

Confident with technology, especially Zoom and Microsoft Teams

Professional and effective communication skills with our team, faculty and participants

Ideally, experience providing great customer service especially in a B2B environment

Fluency in other languages is a merit, but not required

What we offer:

Training on Zoom and/or Microsoft Teams and best practices on Technical Facilitation.

£12.21 per hour, paid weekly

Statutory paid leave of 5.6 weeks a year (holiday hours accrued based on hours worked)

Flexibility; we will ask which sessions cover to suit your schedule, but once confirmed you must keep the commitment

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