Web Intelligence Analyst

BlueSnap, Inc; City of Westminster; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading company in digital intelligence is seeking a Web Intelligence Analyst to enhance its UKI team. In this hybrid role, you will conduct investigations, produce intelligence reports, and provide training to clients, ensuring effective customer support and satisfaction.

Qualifications

• Minimum 2 years practical intelligence experience, preferably in Open Source.
• Fluency in English is mandatory; proficiency in other languages is a plus.
• Excellent written and verbal skills, and results-driven.

Responsibilities

• Conduct Open Source and Web Intelligence investigations.
• Produce detailed intelligence reports in response to sales and customer needs.
• Deliver training and support customer enablement.

Skills

Intelligence-led investigations

Open Source Intelligence

Presentation skills

Interpersonal skills

Education

Degree in a related subject

Job description

Penlink is a global leader in digital intelligence solutions. Our advanced technologies simplify complex data, empowering public safety organisations to make informed decisions quickly and effectively. We believe in the power of data-driven intelligence to accelerate clarity in decision-making for global security, strategic operations, and the most critical missions. Headquartered in the US with offices worldwide, including Westminster, London.

Job Description:

We are seeking a talented, driven, and detail-oriented Web Intelligence Analyst with a strong background in intelligence, preferably Open Source Intelligence, to join our UKI team. Joining an established and successful team, this is a hybrid position, with time slit between the field, central London office, and home. Becoming an expert in our platform, you will present demonstrations and use case examples to existing and prospective clients, as well as deliver in-depth training.

Responsibilities:

• Conduct combined Open Source and Web Intelligence investigations to develop platform demonstrations and use case examples, supporting sales processes and customers.
• Produce detailed intelligence reports, proactively, for scenarios such as events, and directly in response to sales and customer needs.
• Assist with onboarding and ongoing support of customers by delivering training and providing continuous guidance on best practices.
• Work with sales and other teams to support our customer enablement processes and ensure customer satisfaction.
• Master the platform and translate end-user needs into platform enhancements, effectively communicating these back to product development teams.
• Participate in professional events such as conferences and exhibitions.

Requirements

Required Skills and Experience:

• A minimum of 2 years of practical intelligence experience. Experience specifically in Open Source Intelligence is advantageous, as is a degree in a related subject.
• Fluncy in English is mandatory. Proficiency in any additional languages is an advantage.
• Experience conducting intelligence-led investigations. Being able to conduct, summarise and report on the methodology and conclusions is essential.
• Excellent written and verbal presentation skills are necessary.
• Results-driven and capable of working on tasks independently and as part of a team.
• Outstanding interpersonal skills with an organised and attention to detail approach to work.
• Demonstrated success working with cross-functional teams.
• UK resident and willing to travel domestically and internationally as needed.