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Tameside Integrated Care Partnership is seeking a Web Developer for a 2-year Customer Experience Programme. In this role, you will enhance the Council's digital services, engage in software design across projects, and work towards a transformative customer interaction strategy. Ideal candidates will have strong technical skills and a commitment to delivering high-quality digital services.
Contract Type: Fixed Term Contract (24 months)
Contract Reason: Specific Project
Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment
Salary: Grade G. SCP 23 £33,366 to SCP 28 £37,938
Hours Per Week: 36 hours
Base Location: Tameside One, Ashton-under-Lyne
Assessment Date: To be arranged
The Role
Tameside Metropolitan Borough Council is embarking on a 2-year Customer Experience Programme (CEP) which aims to transform how customers interact with Tameside Council. The programme will enable consistently good customer experience across all customer contact channels. The Programme Team will work closely with business areas to achieve this, making better use of customer insights to improve effectiveness and reduce avoidable contacts and demand. Where possible, the team will utilise co-production, engaging users in the look, feel and processes when designing resident facing services.
Tameside Council is committed to delivering high-quality digital services to our residents. We are looking for a talented, creative and experienced Web Developer to join our development team and help enhance our online presence and service delivery.
This is a highly varied role giving the successful candidate the opportunity to work across multiple projects and at all stages of the software development lifecycle. Whilst focused on software development, this role also provides the opportunity to participate in software design at all levels.
About You
As a Web Developer, you will assist the Senior Web Developer and Development Team Manager to ensure the Council’s digital ambitions and priorities are delivered.
You will be involved in a range of tasks including:
Applicants should have the following qualities:
Our IT teams work in a hybrid manner involving home working and time in our offices which are based in Ashton-under-Lyne.
About Us
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
For further information about this role please contact Alan Pearce, Workgroup Manager, Technologies alan.pearce@tameside.gov.uk
Reference Number: 001020
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