Web Content & Digital Experience Officer

Birmingham City University; Birmingham; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Generous leave

Job summary

Birmingham City University is seeking a Web Officer within the Marketing, Recruitment and Communications Department to manage course, school and subject content across the University’s digital platforms. You will ensure information is accurate, accessible and aligned with regulatory requirements to support informed decisions during the student journey.

You will work with academic colleagues and marketing stakeholders to maintain content, support CMS workflows, and help improve the online

Qualifications

• Experience with CMS and ensuring CMA compliance and accessibility standards.
• Experience maintaining course information on university websites and systems.
• Ability to work with academic colleagues and marketing stakeholders.

Responsibilities

• Manage and maintain course, school and subject content across the University's website and related digital platforms.
• Process content requests and approvals through the CMS, ensuring timely and accurate updates.
• Maintain course information across UCAS, SITS and prospectus materials for consistency and accuracy.
• Ensure content complies with CMA requirements, accessibility standards and university policies.
• Collaborate with colleagues to review, update, and improve course information and web content.
• Support navigation, information architecture and user experience standards on the website.
• Contribute to the preparation and launch of new and revised courses across digital channels.
• Utilise CMS to create, edit or manage digital content; apply HTML/CSS knowledge when needed.

Skills

HTML

CSS

CMS

Content management

Stakeholder management

Attention to detail

Communication skills

Microsoft Office

Job description

Birmingham City University is seeking a Web Officer within the Marketing, Recruitment and Communications Department to manage course, school and subject content across the University’s digital platforms. You will ensure information is accurate, accessible and aligned with regulatory requirements to support informed decisions during the student journey.

You will work with academic colleagues and marketing stakeholders to maintain content, support CMS workflows, and help improve the online