Wealth Platform Support Specialist - 12 Month FTC (Glasgow)

Evelyn Partners; Glasgow; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Pension contribution

Generous holiday package

Option to purchase additional holiday

Shared parental leave

Job summary

Evelyn Partners in Glasgow is seeking a Wealth Platform Support Analyst on a 12-month fixed-term contract to focus on operational support for our Core Wealth platforms and the users of these systems.

You will work closely with business stakeholders and third-party platform providers to investigate and resolve issues, triage requests and ensure smooth configuration, releases and upgrades. Prior experience in Wealth Management or Investment Banking is desirable.

Responsibilities

• Level 2 technical support of our core Wealth Management platforms
• Work with suppliers and internal development teams in incident, request, and change management processes
• Prioritise technical issues based on impact and urgency while managing a queue of incidents and requests
• Provide support for application configuration, releases and upgrades
• Problem analysis and resolution for application problems with business users and third party suppliers
• Participation in testing and release management

Job description

Evelyn Partners in Glasgow is seeking a Wealth Platform Support Analyst on a 12-month fixed-term contract to focus on operational support for our Core Wealth platforms and the users of these systems.

You will work closely with business stakeholders and third-party platform providers to investigate and resolve issues, triage requests and ensure smooth configuration, releases and upgrades. Prior experience in Wealth Management or Investment Banking is desirable.