Wealth Lending Operations Administrator

Bank of America; Barnsley; Presencial; GBP 68 000 - 94 000; Tempo integral

Resumo da oferta

Bank of America is seeking a CDS Credit Administrator to blend lending operations with strategic oversight. The role manages branch pipelines, supports Wealth Management Lending Officers, and ensures regulatory compliance while driving productivity and coaching teams.

responsibilities include cross-functional coordination with underwriting, fulfillment, and sales to deliver an exceptional lending experience.

Qualificações

• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.
• NMLS License required for this role.
• 5+ years in mortgage lending operations, mortgage lending credit administration, or mortgage lending client support.

Responsabilidades

• Monitor and manage loan pipelines to ensure timely and accurate processing.
• Provide coverage during planned/unplanned absences to maintain business continuity.
• Identify and resolve bottlenecks, escalations, and rush requests in collaboration with the team and partners.
• Conduct outbound calls, emails, and digital outreach to support WMLO’s and maintain client engagement as needed.
• Ensure LCA’s are helping clients to be connected to the bank’s digital capabilities and oversee consistent follow-up routines to meet client needs.
• Review lending pipelines to identify documentation gaps and proactively resolve them to avoid delays.
• Partner with Lending Client Delivery Managers on client escalations and operational strategy.

Conhecimentos

Mortgage Ops

Credit Admin

Client Support

Regulatory Compliance

Formação académica

High School Diploma / GED

Descrição da oferta de emprego

Bank of America is seeking a CDS Credit Administrator to blend lending operations with strategic oversight. The role manages branch pipelines, supports Wealth Management Lending Officers, and ensures regulatory compliance while driving productivity and coaching teams.

responsibilities include cross-functional coordination with underwriting, fulfillment, and sales to deliver an exceptional lending experience.