WCA Nurse - Hybrid

Maximus; Shrewsbury; Hybrid; GBP 33,575 - 45,425; Full time

Benefits offered by this job

Flexible working – full‑time, part‑tim

Hybrid option

No bank holidays, evenings or weekends

Maternity and paternity leave

25 days holiday; buy/sell 5 days

CPD and reimbursed validation fees

Referral bonus £2,000

Life insurance and Medicash

Job summary

Maximus is seeking a Nurse Functional Assessor in the UK to perform clinical reviews of PIP referrals and provide case managers with expert guidance on complaints and enquiries from customers, representatives, and DWP. You will handle complex physical and mental health cases while contributing to professional development and business improvement.

The role offers tailored training, ongoing mentorship, and flexible working options, including full-time, part-time and hybrid arrangements, helping

Qualifications

• Excellent oral and written communication skills.
• Comfortable using computer software to type and produce detailed reports.
• NMC registration as a registered nurse with relevant professional body.
• Post-registration adult or mental health experience
• Right to work in the UK – sponsorship not offered.

Responsibilities

• Carry out clinical reviews of PIP referrals and related complaints.
• Provide case managers with advice regarding complaints and enquiries from customers, representatives, and DWP.
• Deliver outcomes and feedback on complaints about healthcare professionals to support professional development and business improvement.
• Work on complex cases involving physical/mental health conditions and chronic pain disorders.

Skills

Communication skills

Reporting skills

IT literacy

Education

NMC registration

Job description

Description & Requirements

Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The role is necessary to carry out clinical reviews and provide case managers with advice in relation to complaints and enquiries in connection with PIP referrals. Complaints and enquiries can come from customers, representatives (including welfare rights groups & MPs), as well as DWP. Part of the role is also to provide outcomes and feedback on all complaints about healthcare professionals that is used as part of professional development and improvement in addition to being utilised to make overall business improvements.

About the Role

As a Nurse Functional Assessor at Maximus, you’ll use your clinical expertise to understand how a person’s disability or health condition affects their daily life. You’ll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives.

The role can be both challenging and rewarding, which is why we provide a tailored training programme* to help you thrive. You’ll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.

Responsibilities

• Carry out clinical reviews of PIP referrals and related complaints.
• Provide case managers with advice regarding complaints and enquiries from customers, representatives, and DWP.
• Deliver outcomes and feedback on complaints about healthcare professionals to support professional development and business improvement.
• Work on complex cases involving physical/mental health conditions and chronic pain disorders.

Requirements

• Valid NMC registration number.
• At least 1 year of broad post‑registration adult or mental health experience, gained within or outside the NHS.
• Right to work in the UK – sponsorship not offered.
• Excellent oral and written communication skills.
• Comfortable using computer software to type and produce detailed reports.

Benefits

• Salary: £39,500.
• Flexible working – full‑time, part‑time and hybrid.
• No bank holidays, evenings or weekends.
• Leading maternity and paternity paid leave.
• Bank holidays plus 25 days’ holiday with the option to buy or sell 5 days.
• Ongoing CPD, clinical development and reimbursed validation fees.
• Referral bonus £2,000.
• Life insurance and Medicash Healthcare Cash Plan.

EEO Statement

• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long‑term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Join us and become part of a team that's making a real difference to people’s lives.