Watersport Centre Supervisor - Chief Instructor

University of Southampton; Southampton; In loco; GBP 29.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training and qualifications

Gym membership

Staff discounts

Descrizione del lavoro

The Watersports Centre at the University of Southampton is seeking a Watersports Supervisor – Chief Instructor to lead a proactive team in delivering high-quality water activities at the university's Watersports Centre. Responsibilities include supervising daily operations, overseeing RYA instruction, and upholding safety across vehicles and vessels while providing outstanding customer service.

The role requires a DBS check, full-time hours (35 per week on a set pattern), and opportunities to

Competenze

• Proven ability to lead a motivated team in a customer-focused environment.
• Strong attention to detail and commitment to high service standards.
• Experience in health and safety management for activity sites.

Mansioni

• Ensure safe and smooth operation of the Watersports site.
• Oversee and deliver on-water activities including RYA instruction.
• Maintain safety and condition of vehicles and vessels.
• Deliver an exceptional customer experience.

Conoscenze

Leadership

Customer service

Health & safety

Descrizione del lavoro

An exciting opportunity has arisen to work at the University of Southampton's Watersports Facilities as the Watersports Supervisor - Chief Instructor. Southampton Sport operate a number of different sites which include the signature Jubilee Sports Centre, Wide Lane Sports Ground and the Watersports Centre. Watersports activities include yachting, powerboating, dinghy sailing and many others. As an RYA Accredited Training Centre an extensive range of courses are available to our customers every day of the week and we need sports professionals to provide a consistently high-quality sports and leisure service to our customers all year round.

The role

As a Watersports Supervisor you will lead a highly motivated and organised Watersports team responsible for ensuring the safe and efficient daily operation of the facilities and on water activities. Based at the University Watersports Centre you will be responsible for:

• Ensuring safe and smooth operation of the site.
• Overseeing and delivering on water activities including RYA instruction.
• Ensuring the safe condition of vehicles and vessels.
• Delivering an exceptional customer experience.

There is a requirement to undertake a Disclosure and Barring Service (DBS) check which will be conducted during the offer process. This post is offered on a full-time, permanent basis. You will be working set hour working patterns, 35 hours a week averaged over a number of weeks.

You should have proven experience in handling a diverse range of situations in a customer focussed environment. You will need to act safely whilst holding responsibility for the health and safety of all facility users, have excellent attention to detail and a passion for delivering first class customer service.

As a Royal Yachting Association Training Centre this role holder will be required to teach a variety of activities leading to recognised qualifications such as Power Boat level 2 or Day-skipper Practical. Noting there is a wide variety of qualifications available, it is expected that the candidate will hold some Instructor qualifications upon appointment and will develop more in time.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect, and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students.

Starting your career with us could lead to great opportunities at the University of Southampton. With a starting salary of £31,861 per annum, there is an additional 10% uplift added and a yearly increment which you can view on our pay scales.

Other benefits include:

• Training and qualifications
• Full free access to the gym membership
• Staff discounts and rewards on thousands of retailers, restaurants and much more.