Watersport Centre Supervisor - Chief Instructor

University of Southampton - School of Physics & Astronomy; Southampton; Sur place; GBP 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Training

Gym access

Staff discounts

Résumé du poste

University of Southampton Watersports Centre seeks a Watersports Supervisor - Chief Instructor to lead the team, oversee daily operations and deliver on-water instruction. You will manage safety and equipment, ensuring a first-class customer experience across activities such as sailing and powerboating.

The role requires instructor qualifications (RYA) and ongoing professional development; DBS checks are part of the offer process. Salary starts at £31,861 plus uplift and annual increments.

Qualifications

• Experience in a customer-focused environment and delivering high-quality service.
• Strong health and safety awareness and ability to lead a team.
• Ability to teach and assess a range of water-based activities.

Responsabilités

• Lead and manage the Watersports team and daily operations.
• Deliver on-water instruction and oversee safety of vehicles and vessels.
• Ensure exceptional customer experience and service standards.
• Maintain site safety and operational efficiency.

Connaissances

Customer service

Safety awareness

Team leadership

Problem solving

Formation

RYA Instructor qualifications

Power Boat Level 2

Day-skipper Practical

Description du poste

An exciting opportunity has arisen to work at the University of Southampton’s Watersports Facilities as the Watersports Supervisor - Chief Instructor.

Southampton Sport operate a number of different sites which include the signature Jubilee Sports Centre, Wide Lane Sports Ground and the Watersports Centre. Watersports activities include yachting, powerboating, dinghy sailing and many others. As an RYA Accredited Training Centre an extensive range of courses are available to our customers every day of the week and we need sports professionals to provide a consistently high-quality sports and leisure service to our customers all year round.

The role

As a Watersports Supervisor you will lead a highly motivated and organised Watersports team responsible for ensuring the safe and efficient daily operation of the facilities and on water activities. Based at the University Watersports Centre you will be responsible for:

• Ensuring safe and smooth operation of the site.
• Overseeing and delivering on water activities including RYA instruction.
• Ensuring the safe condition of vehicles and vessels.
• Delivering an exceptional customer experience.

There is a requirement to undertake a Disclosure and Barring Service (DBS) check which will be conducted during the offer process.

This post is offered on a full-time, permanent basis. You will be working set hour working patterns, 35 hours a week averaged over a number of weeks.

About You

You should have proven experience in handling a diverse range of situations in a customer focussed environment. You will need to act safely whilst holding responsibility for the health and safety of all facility users, have excellent attention to detail and a passion for delivering first class customer service.

As a Royal Yachting Association Training Centre this role holder will be required to teach a variety of activities leading to recognised qualifications such as Power Boat level 2 or Day-skipper Practical. Noting there is a wide variety of qualifications available, it is expected that the candidate will hold some Instructor qualifications upon appointment and will develop more in time.

What We Can Offer You

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect, and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students.

Starting your career with us could lead to great opportunities at the University of Southampton. With a starting salary of £31,861 per annum, there is an additional 10% uplift added and a yearly increment which you can view on our pay scales.

Other Benefits Include

• Training and qualifications
• Full free access to the gym membership
• Staff discounts and rewards on thousands of retailers, restaurants and much more.

To view the University of Southampton’s wide range of benefits, please visit https://www.southampton.ac.uk/hr/services/benefits-explained/index.page

Further Details

• Job Description and Person Specification

We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.