Water Treatment Sales Account Manager -West Midland

NCH Europe; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in industrial maintenance and water treatments, NCH Europe is seeking a Water Treatment Sales Account Manager in Birmingham. This role involves driving sales, managing customer accounts, and adhering to high standards of customer service. The opportunity offers competitive salary with uncapped commission, company car or allowance, and comprehensive training.

Benefits

Competitive Salary with commission scheme

Company car or car allowance

Comprehensive training and learning opportunities

Company Pension

25 days holiday + Bank Holidays

4 x salary life insurance

Company Sick Pay

Employee Assistance Program

Qualifications

• Recent experience within a customer contact environment and sales.
• Experience in B2B sales and account management.
• Ability to plan and prioritize effectively.

Responsibilities

• Self-generate sales leads through networking and referrals.
• Manage customer accounts to ensure satisfaction and identify new opportunities.
• Follow NCH Sales Process, optimizing customer systems.

Skills

Sales experience

Customer interaction

B2B sales familiarity

Planning and prioritizing

Education

Valid UK driving license

Tools

Microsoft Office Suite

CRM software

Job description

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Water Treatment Sales Account Manager -West Midland, Birmingham

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Client:

NCH Europe

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

08aa74adce3b

Job Views:

39

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

Description

At NCH Europe we believe in ‘people doing business with people.’ We have developed and continue to grow a direct sales team to build customer connections, enhance our customer understanding and drive market penetration.We exist because of our customers. With the latest technology, industry expertise and quality solutions we have the tools to best understand our customer requirements.

NCH Europe is part of NCH Corporation and was founded in 1919. We are a global leader within industrial maintenance and water treatments solutions with a presence in 50 countries worldwide. www.ncheurope.com.

Are you driven and looking for your next challenge - a professional career with the opportunity to earn uncapped commission?
If that sounds like you, we are looking for a keen sales representative to work with our ChemAqua division in the West Midland Area and would love to hear from you!

Key Responsibilities

The Role

• Aware regarding the annual targets regarding sales revenue, number of new customers, renewal contracts rate and all other KPIs assigned by direct line manager.
• Self-generate sales leads via variety of means including networking, referrals, warm and cold calling and develop a robust pipeline throughout the sales region.
• Identify and progress sales opportunities for new customers either from one off sales or new contracts.
• Follow NCH Sales Process called “Gears of Selling,” ensuring intimate knowledge and use of the process and present NCH Europe as a credible and professional supplier of products / services.
• Working with the customer to optimize systems efficiencies through innovation.
• Complete and manage customer orders using relevant company technology and in accordance with company policies, procedures and trading standards.
• Account management – maintain relationship with customer post sale to ensure customer satisfaction and obtain referrals ensuring confidentiality and promoting the good image of the Company
• Work closely with Technical staff and development team to meet customer needs
• Ensure one time in full first class customer service
• Ensure that data is accurately entered and managed within the company’s sales management system. (CRM)
• Perform service activities according to the business needs and contract terms.
• Ensure adherence to NCH Europe’s health and safety standards, to protect the wellbeing of all NCH Europe Agents and Employees.

Skills, Knowledge and Expertise

We are looking for:

• Recent experience within a customer contact environment and sales and technical background
• To be familiar with a B2B sales and contract business culture is advantageous (if experience then new business essential, industrial preferable)
• Experience in interacting/communicating with people (face to face, on the phone) and influencing them; experience in a customer facing environment preferred
• Able to demonstrate a high level of planning and prioritizing skills, to enable multiple demands to be managed effectively
• Proficiency in using Microsoft Office Suite applications, using tablets and ‘apps’; customer relationship management software and sales order management systems / documents is optional
• Valid UK driving license
• Competitive Salary with commission scheme
• Company car or car allowance and fuel card
• Comprehensive training and learning opportunities
• Company Pension
• 25 days holiday + Bank Holidays
• 4 x salary life insurance
• Company Sick Pay
• Discounts on numerous leisure, financial and retail products
• Employee Assistance Program
• INDSALE

NCH Europe exists because of its customers. With the latest technology, industry expertise and quality solutions we have the tools to best understand our customer requirements.

With a presence in 25 countries and an ever growing network of sales staff; NCH Europe is one of the largest divisions of NCH Corporation; a US based multinational company.

We deliver best-in-class industrial maintenance solutions, with a focus on hospitality, industrial and infrastructure businesses in Europe.
Achieve sustainability goals and maximise efficiency with our unparalleled knowledge and technical competency.

At NCH Europe we believe in ‘people doing business with people.’ We have developed and continue to grow a direct sales team to build customer connections, enhance our customer understanding and drive market penetration.