Water Systems Field Technician — Hands-On & Customer-Facing

Zip Water UK; Northallerton; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Company van

25 days holiday

Staff product discount

Life Assurance

Employee Assistance program

Job summary

Zip Water is seeking a Field Service Technician to deliver exceptional on-site customer service and promote the company’s advanced water systems. The role is part of a growing Field Service team, with mentoring and development from day one to help you achieve personal and company goals.

You will represent Zip Water, provide hands-on support using basic hand tools, and contribute to delivering reliable service across customer sites in the region.

Qualifications

• Experience in customer-facing roles is desirable.
• Ability to use hand tools and DIY know-how is a plus.
• Willingness to learn and develop technical skills for on-site service.

Responsibilities

• Provide excellent face-to-face customer service to Zip Water customers.
• Promote Zip Water brand and services during on-site visits.
• Support ongoing training and development to progress within the field service team.

Skills

Customer service

Field service experience

Face-to-face communication

Tools

Hand tools

Job description

Zip Water is seeking a Field Service Technician to deliver exceptional on-site customer service and promote the company’s advanced water systems. The role is part of a growing Field Service team, with mentoring and development from day one to help you achieve personal and company goals.

You will represent Zip Water, provide hands-on support using basic hand tools, and contribute to delivering reliable service across customer sites in the region.