Water Supply Pipe Engineer - Croydon

HomeServe UK; London Borough of Croydon; On-site; GBP 37,000 - 42,000; Full time

Benefits offered by this job

£1,500 guaranteed bonus (year 1)

Paid overtime opportunities

Pension scheme with income protection

33 days holiday (buy/sell options)

All tools, uniform & PPE provided

Industry-leading training & ongoing发展

Free HomeServe Cover 8 policy

Smart tech salary sacrifice (Ikea/Curr

Accommodation & meals during induction

Job summary

HomeServe UK is seeking a Water Supply Pipe Engineer in Croydon to diagnose, repair, and maintain water supply systems in customers' homes. You will lay and replace pipework, manage jobs independently, and deliver excellent service with a professional approach.

The role is field-based, offering 40-hour weeks, a salary of £37,220–£41,810 with a £1,500 guaranteed bonus in year one, and a comprehensive benefits package. Training and onboarding are provided to set you up for success.

Qualifications

• Experience working on water mains (repairs, installation, leak detection)
• Full UK Driving Licence (max 6 penalty points)
• Ability to work independently and solve problems on site
• Strong customer service skills
• A positive, proactive approach to your work

Responsibilities

• Diagnosing and repairing leaks on water mains
• Laying and replacing pipework
• Excavation and reinstatement work where required
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers’ homes with professionalism and care

Skills

Water mains experience

UK driving licence

Independent problem solving

Customer service

Proactive attitude

Job description

Join HomeServe as a Water Supply Pipe Engineer and play a vital role in keeping our customers’ homes running smoothly.

• Location: Croydon
• Salary: £37,220 - £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you’ll be doing

As a Water Supply Pipe Engineer, you’ll work in customer’s homes carrying out repairs and maintenance on water supply systems.

Your day-to-day will include:

• Diagnosing and repairing leaks on water mains
• Laying and replacing pipework
• Excavation and reinstatement work where required
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers’ homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you’ll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

About You

What we’re looking for

• Experience working on water mains (repairs, installation, leak detection)
• Full UK Driving Licence (max 6 penalty points)
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training & Support:

We’ll set you up for success from day one with a structured onboarding programme:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

What we’re looking for

• Experience working on water mains (repairs, installation, leak detection)
• Full UK Driving Licence (max 6 penalty points)
• Strong customer service skills
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training & Support:

We’ll set you up for success from day one with a structured onboarding programme:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

Why join HomeServe?

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

About Us

HomeServe has got over 30 years' experience taking care of the nation’s homes. From home emergency cover to one-off repairs, we’re here 24/7. Whether it’s plumbing, drainage, heating or electrics, our home experts are ready to get the job done.