Water Regulations Inspector

idibu; Ashford; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Company van

Annual leave 24 days (28 with service)

Generous pension scheme

Job summary

Thames Water is seeking a Water Regulations Inspector to cover London and the Thames Valley. You will drive a company van to visit domestic and commercial properties to assess plumbing systems for compliance with Water Supply & Fittings Regulations.

No prior industry experience is required; training will be provided. The role offers 38 hours per week, a salary of £30,500 per annum, and a company van, with generous benefits and pension.

Qualifications

• No industry experience required; training provided.
• Valid driving license and willingness to drive company van.
• Awareness of Health and Safety regulations is beneficial.

Responsibilities

• Carrying out reactive and proactive inspections to support regulatory targets.
• Checking the work of approved plumbers and monitoring standards and customer service.
• Checking reduced-pressure zone valve installations.
• Helping with high-risk and high-profile investigations, including complex cases with water quality contamination.
• Managing notifications about plumbing changes.

Skills

Driving

Health & Safety awareness

Plumbing knowledge

Education

City and Guilds Craft certificate in Plumbing

NVQ equivalent

Job description

Join our specialist team protecting water quality across London and the Thames Valley.

No industry experience is required, just a desire to work in the water industry and be trained to carry out this vital and interesting role.

You’ll be driving around, visiting domestic and commercial properties across a region, to assess plumbing systems to ensure they comply with the Water Supply & Fittings Regulations.

What you’ll be doing as a Water Regulations Inspector

• Carrying out both reactive and proactive inspections to support regulatory targets.
• Checking the work of approved plumbers and keeping an eye on standards, skills and customer service.
• Checking reduced-pressure zone valve installations.
• Helping with high-risk and high-profile investigations, including more complex cases where water quality contamination has been confirmed.
• Looking at and helping manage the notifications the business receives about plumbing changes.

Base location: Your base location can be flexible but ideally in South London or the Thames Valley depending on where you live.

Working hours:

38 hours 7:30am to 3:36 pm, Monday to Friday.

What you should bring to the role

• Valid driving license – you will be driving a company van.
• You may have ‘hands‑on’ practical experience within the plumbing, construction or vehicle mechanic industry.
• But we also welcome applications from college or university leavers who are keen to start their career in the water industry.
• Awareness of Health and Safety regulations and how they are implemented in a work environment will be beneficial.
• City and Guilds Craft certificate in Plumbing or NVQ equivalent would be advantageous, but not essential.

What’s in it for you?

• A salary of £30,500 per annum, depending on skills and experience.
• A company-provided van to support you in the role.
• Annual leave of 24 days per year, increasing to 28 days with length of service, plus bank holidays.
• Performance‑related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.