Water Quality Assurance Lead – Data-Driven Operations

United Utilities; Samlesbury; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

26 days annual leave

Competitive pension

Bonus scheme

Healthcare plan

EVolve Car Scheme

Employee Assistance Plan

Flexible benefits

Job summary

United Utilities seeks an experienced Water Quality Monitoring & Assurance Manager to lead the installation, commissioning and maintenance of continuous water quality monitoring assets across our wastewater and final effluent networks.

You will set assurance frameworks, lead assurance activities and ensure reliable data to support operational decisions, regulatory compliance and environmental performance. The role is based in the North West with a hybrid working pattern.

Qualifications

• Significant experience in instrumentation assurance, commissioning, technical governance or operational delivery within the water or wastewater industry.
• Engineering or technical qualification, or equivalent senior role.
• Full UK driving licence and willingness to travel across sites.
• Proven experience leading technical or assurance teams and driving performance.
• Strong knowledge of monitoring instrumentation, telemetry, and data quality.
• Experience managing supplier/contractor performance in a regulated environment.
• Evidence-based decision making balancing risk, compliance and operational needs.
• Understanding of health, safety, environmental and quality standards.

Responsibilities

• Lead the assurance framework for continuous water quality monitoring instrumentation across processes.
• Oversee installation, design compliance, commissioning and maintenance activities.
• Coach and develop assurance professionals in commissioning, data validation and performance.
• Ensure calibration, verification, testing and telemetry integration deliver trusted data.
• Act as senior escalation point for complex assurance decisions and risk management.
• Drive data quality and regulatory reporting to support real-time decisions.
• Promote health, safety and engineering standards and minimize permit breaches.
• Hold suppliers accountable for quality, safety and delivery.
• Provide assurance reporting and insights to senior stakeholders.
• Collaborate with operational, regulatory and delivery teams to optimise treatment performance.

Skills

Instrumentation assurance

Commissioning

Data quality

Leadership

Stakeholder management

Regulatory compliance

Decision making

Safety mindset

Supplier management

Analytical thinking

Education

Engineering/technical qualification

Tools

Telemetry systems

Job description

United Utilities seeks an experienced Water Quality Monitoring & Assurance Manager to lead the installation, commissioning and maintenance of continuous water quality monitoring assets across our wastewater and final effluent networks.

You will set assurance frameworks, lead assurance activities and ensure reliable data to support operational decisions, regulatory compliance and environmental performance. The role is based in the North West with a hybrid working pattern.