Water Project Manager

Job Title: Project Manager – Metering Operations

Description
As a Project Manager, you will oversee local operational teams responsible for installing meters and related equipment/assets both inside and outside customers’ properties. Your role involves project management to ensure work is completed safely, on schedule, and aligns with our Client’s targets and expectations. Customer service is a key focus, and you will ensure that work causes minimal disruption and follows a ‘right first time’ approach. Customer satisfaction will be measured through the C-MeX metric, and you will work closely with Severn Trent to improve these ratings, demonstrating leadership and genuine care for customer feedback.

Key Responsibilities

1. Lead a team of Supervisors on the Severn Trent Metering contract.
2. Manage meter installation teams and their daily activities, ensuring compliance with health, safety, welfare, and environmental regulations.
3. Proactively work to improve C-MeX ratings by addressing performance issues with local teams.
4. Conduct site visits and audits to monitor performance, ensure adherence to standards, and resolve issues promptly.
5. Ensure compliance with Severn Trent and Network Plus standards and specifications.
6. Assess and verify the health and safety competence of subcontractors prior to work commencement.
7. Evaluate operational risks and complete site-specific method statements and risk assessments.
8. Maintain accurate records of materials and equipment used.
9. Lead monthly team briefings and facilitate two-way feedback.

Experience and Qualifications

• Health & Safety qualification (preferred)
• Relevant qualifications and authorizations
• Experience in Utilities sector
• Supervisor Street Works qualification
• Knowledge of Deep Excavation
• Strong verbal communication skills
• Effective management skills
• Financial and commercial awareness
• Proficient in Microsoft Excel and Word
• Full UK Driving Licence

Salary and Benefits

We offer a competitive salary based on experience, along with a comprehensive benefits package. Network Plus is an Equal Opportunity Employer that values diversity and inclusivity. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners. Your privacy is important to us; applying indicates agreement with our privacy policy.

About Network Plus

Network Plus is an award-winning provider of utility and infrastructure services across the UK, committed to fostering an inclusive environment where all employees feel valued and can thrive, regardless of background or circumstances.