Water Project Manager

Network Plus; Birmingham; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Project Manager to oversee operational teams in meter installations. This role is crucial in ensuring projects are delivered safely and efficiently while enhancing customer satisfaction metrics. The ideal candidate will possess strong management skills and a background in utilities, demonstrating leadership in improving service ratings. Join a forward-thinking company committed to diversity and inclusion, where your contributions will directly impact essential utility services across the UK.

Qualifications

• Experience in managing operational teams in utilities.
• Strong verbal communication and management skills are essential.

Responsibilities

• Lead a team of Supervisors on the Severn Trent Metering contract.
• Project manage meter installation teams ensuring compliance with regulations.
• Conduct site visits and audits to monitor performance standards.

Skills

Health & Safety qualification

Experience in Utilities

Supervisor Street Works qualification

Deep Excavation knowledge

Verbal communication skills

Management skills

Financial awareness

Proficient in Microsoft Excel and Word

Full UK Driving Licence

Education

Relevant qualifications and authorisations

Job description

Job Description

Description

As a Project Manager, you will be responsible for local operational teams who install meters and associated equipment/assets both inside and outside customers’ properties.

You will provide project management, ensuring that work is delivered safely, on time, and to our Client’s targets and expectations. In addition to Health and Safety, customer service is critical to Severn Trent. You will ensure that work is carried out in a manner that causes minimal disruption to customers and adopts a ‘right first time’ approach.

Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with Severn Trent to influence a dramatic improvement in the C-MeX measure and demonstrate leadership skills to genuinely care about the ratings customers give of Network Plus’ services.

Key Responsibilities

• Lead a team of Supervisors on the Severn Trent Metering contract
• Project manage the meter installation teams and their daily activities, ensuring full compliance with health, safety, welfare, and environmental regulations
• Proactively manage projects to improve C-MeX ratings, working with local teams to address low performance ratings
• Carry out site visits and regular audits to monitor performance standards, check adherence with technical standards, and resolve complaints and issues promptly
• Ensure compliance with Severn Trent technical standards and specifications, as well as Network Plus standards of service and quality systems
• Assess the health and safety competence of any subcontractors before starting work
• Evaluate operational risks and ensure completion of site-specific method statements and risk assessments
• Accurately record all materials and plant use
• Lead team briefings monthly and ensure two-way feedback

Experience and Qualifications

• Health & Safety qualification (an advantage)
• Relevant qualifications and authorisations
• Experience working in Utilities
• Supervisor Street Works qualification
• Deep Excavation knowledge and experience
• Good verbal communication skills
• Strong management skills
• Financial and commercial awareness
• Proficient in IT skills, including Microsoft Excel and Word
• Full UK Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a comprehensive benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, color, nationality, sex, sexual orientation, age, veteran status, disability, or any other protected characteristic.

We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.

We prioritize your privacy and the security of your personal information. By applying, you agree to our privacy policy.

About Network Plus

Network Plus is an award-winning company providing essential utility and infrastructure services across the UK for gas, power, telecoms, transport, water, and wastewater sectors.

We value diverse experiences and perspectives within our workforce, clients, and supply chain.

We are committed to creating an inclusive environment where all employees feel valued and included, enabling everyone to thrive regardless of background, identity, or circumstances.