Water Production Technical Manager

We currently have an exciting opportunity for a Water Production Technical Manager to join the West Thames Valley Water Production Team.

The Water Production Technical Manager is a critical role, responsible for the risk profile of the area, ensuring regulatory (DWI and EA) commitments are met for the WTV area and management of a large capital budget.

You will be responsible for leading the technical support team to deliver process compliance assurance, technical support, efficiency, and optimisation of projects both directly and indirectly across West Thames Valley. You will also lead the risk management process from identification, through to escalation and solution delivery.

• Location(s): Latton WTW, Farmoor WTW, Cleeve WTW.
• The role also participates in an out-of-hours coordinator rota, for which an extra payment is made.
• A full UK driving licence and a vehicle are essential for this role.

• Stakeholder engagement within and outside of Water Production; facilitates the preparation and reviewing of Site Operating Manuals to Asset Standards, DWSP risk mitigation and Best Operating Practices.
• Stand in for the Area Operations Manager as needed.
• Team Management: ensure that direct reports have the capacity, capability, competence and confidence to undertake their tasks and activities. Ensure robust performance management is in place, but actively supports development, ensuring appropriate succession plans are in place to maintain a continuity of operational support.
• Process Assurance & Regulatory Compliance: Lead the Production team’s assurance on process compliance against Water Quality Regulations, supporting local teams to achieve compliance and investigate any events.
• Technical (Process) Support: proactively and reactively provide operational support to process teams.
• Risk Management: Ensure the team is compliant with risk management processes and reporting requirements.
• Optimisation and Project Delivery Support: lead the delivery of optimisation projects for the team.
• Financial Control & Efficiency: support operational budget delivery through adequate financial control including budget challenges.
• Completion of the management of water production (MOWP) training.
• Participation in the out-of-hours coordinator rota (additional payment received).

• Good leadership, capability, and vision.
• NEBOSH/IOSH qualified and able to demonstrate application in the field to improve operational safety.
• Competent in water production or wastewater process operations.
• Excellent communicator, influencer, and problem solver.
• Ability to deliver against operational targets.
• Sound business process knowledge.
• Proven relevant experience in the frontline of operational management.
• Able to demonstrate role modelling of Thames Water’s values and behaviours.
• Project delivery and/or asset management experience would be advantageous.
• Able to write business cases and risk briefing notes to secure funding.

• Offering a salary up to £54,000 per annum, depending on skills and experience, plus a car allowance.
• WeCare, a variety of health and well-being services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes, and access to a nutritionist.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive.

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.