Water Network Technician

Severn Trent; Gloucester; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Annual bonus up to £1,500

Family-friendly policies

Enhanced pension (up to 15%)

Sharesave

Training and development

Electric vehicle scheme

Volunteering days

Job summary

Severn Trent is seeking a proactive Water Network Technician to join the Water Network Operations and Leakage team in Gloucestershire. You will own a patch of DMAs, work in the field with autonomy, identify leaks, and support health and safety while reducing unaccounted water.

Two positions are available. You’ll travel around Gloucestershire, use a dedicated van, hold a valid UK driving licence, and work 40 hours per week Monday to Friday, 7:00 AM to 3:30 PM, with standby shifts.

Qualifications

• Hands-on leakage experience in field operations.
• Full UK driving licence (valid).
• Willingness to travel around Gloucestershire and work a standby rota.

Responsibilities

• Identify and reduce water leakage in assigned DMAs.
• Investigate leaks and report to operational teams.
• Attend standby rota and respond promptly to incidents.

Skills

Leakage experience

Field-based work

Customer-focused

Safety-first

Job description

We are looking for a proactive and self-motivated Water Network Technician to join our Water Network Operations and Leakage team in Gloucestershire. You'll be taking ownership of a designated patch of District Meter Areas (DMAs). There are 2 positions within the area available. This is a field-based role offering a high level of autonomy, where you can manage your own workload while playing a vital part in identifying, investigating, and reducing water leakage across the network, with a key focus on health and safety. The role includes regular customer interaction, technical investigation, and detailed feedback to operational teams. A key objective for the team you'll be joining is to reduce unaccounted water within your designated patch. Additionally, you will be looking to build and maintain relationships with key stakeholders. You'll travel around Gloucestershire, and you will be given one of our vans so you can do your job; this makes having a valid Full UK Drivers Licence an essential requirement for the role, so you are able to carry out your responsibilities! With this being such a critical role, we're looking for someone who can join us 40 hours a week, Mon to Fri, 7:00AM to 3:30PM. You will also participate in a standby rota. Our ideal candidate will bring solid, hands‑on leakage experience and the confidence to apply it effectively in the field. You'll be customer-focused and safety-led, able to perform calmly under pressure while consistently adding value at all levels. At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide for employee engagement, and we're equally proud of our strong Glassdoor score - reflecting how much our people love working here. Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. With a proactive, right-first-time mindset, you'll diagnose and resolve problems efficiently, balancing commercial awareness with sound cost-benefit decision-making. You'll have a genuine commitment to building and maintaining strong, collaborative relationships with a wide range of stakeholders. Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE'LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award‑winning training to help you reach your potential. Plus, you'll contribute to the environment and community too.

Here are some of our favourites:

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave - the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year