Water Fittings Inspector

United Utilities; Radcliffe; On-site; GBP 38,000 - 45,000; Full time

Job summary

Join United Utilities as a Water Fittings Enforcement Officer, where you'll be responsible for ensuring compliance with water regulations in the North West of England. Your inspections and stakeholder engagements will play a vital role in safeguarding drinking water quality. A background in plumbing and excellent communication skills are essential, along with a commitment to environmental sustainability. Enjoy competitive benefits, including an annual leave package and a performance-related bonus.

Benefits

Annual leave package of 26 days, increasing to 30 after four years

Competitive pension scheme with up to 14% employer contribution

Performance-related bonus scheme up to 7.5%

Comprehensive healthcare plan

Gym and wellness benefits via MyGymDiscounts

Employee Assistance Plan

Enhanced parental leave schemes

Qualifications

• Extensive knowledge of the Water Supply (Water Fittings) Regulations 1999.
• Experience in compliance and regulatory contexts.
• Ability to handle multiple priorities and work independently.

Responsibilities

• Conduct thorough inspections of plumbing installations for compliance.
• Engage with customers about non-compliance issues and resolution steps.
• Manage appointments for various types of inspections and audits.

Skills

Communication

Negotiation

Resilience

Planning and organizing

Education

City and Guilds plumbing accreditation

Tools

Microsoft Office Suite

Job description

Salary - £38,462

Work Type - Onsite

Job Location - Bolton Technical Training Centre, Ringley Fold, Stoneclough, Radcliffe, Manchester, M26 1FL

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes
  
  

Job Purpose

The primary objective of this role is to uphold the Water Supply (Water Fittings) Regulations 1999. This entails conducting thorough inspections of primarily non-household premises to ensure adherence to these regulations, both proactively and reactively, based on the contamination risk to the water distribution network. Role holders are recognised as subject matter experts in regulatory compliance and enforcement, playing a pivotal role in stakeholder engagement and education.

Accountabilities & Responsibilities

• Ensuring drinking water supplies are not wasted, misused, or contaminated. This includes preventing erroneous measurement and contamination of water supplies in premises connected to the company's water distribution network.
• Conducting technical inspections of plumbing installations and water usage systems to assess compliance with the Water Fittings Regulations (WFR). This involves both planned (cyclic) and unplanned (reactive) inspections.
• Effectively communicating with customers about areas of non-compliance and the actions required to rectify these issues. Ensuring customers understand priority actions and agreed timescales for rectification.
• Managing and scheduling appointments for various types of inspections and audits, including cyclic, reactive, water quality inspections, and audits. Prioritising tasks accordingly.
• Assisting the Water Fittings Manager and Water Fittings, Technical Support Officers in enforcement actions that lead to prosecutions.
• Acting as subject matter experts on the Water Supply (Water Fittings) Regulations. This includes:
• Conducting root cause analysis of water quality complaints related to water fittings installations.
• Providing technical information for regulatory reports.
• Reviewing complex technical drawings for compliance with WFR.
• Offering advice for queries related to the regulations.
• Engaging with external stakeholders and customers to promote the regulations through educational guidance, briefings, and visits. This includes interactions with developers, builders, universities, colleges, and local authorities.
• Reporting reliable, accurate, and complete data related to area activity and regulatory performance.
  

Technical Skills & Experience

• Extensive knowledge and application of the Water Supply (Water Fittings) Regulations 1999.
• Excellent communication skills to present complex information clearly and comprehensively to different audiences.
• Strong resilience, negotiation, and influencing skills to ensure customer compliance and resolve infringements.
• Ability to manage and prioritise own workload, handle multiple priorities with changing deadlines, and work independently.
• Planning and organising site visits and balancing workload effectively.
• Good knowledge and use of company IT systems and proficiency in Microsoft Office Suite
  
  

This role may not be eligible for the visa sponsorship

Qualifications

Essential Qualifications

• Plumbing accreditation: City and Guilds or equivalent NVQ level.
  
  

Desirable

• Experience in domestic or commercial plumbing, gas fitting, or heating engineering.
  
  

About The Team

The Water Fittings Enforcement Team is a dynamic and specialised group of professionals who are deeply passionate about all aspects of water fittings. This dedicated team thrives on ensuring the highest standards of compliance within the water distribution network. They are not just experts in their field; they are enthusiastic advocates for water quality, ensuring everyone's drinking water is protected.

Joining this team means becoming part of a close-knit community that values precision, innovation, and proactive problem-solving. Members of the Water Fittings Enforcement Team are recognised for their expertise and play a crucial role in educating and engaging stakeholders, making a tangible impact on public health and environmental sustainability.

If you are driven by a commitment to excellence and have a keen interest in water fittings, this team offers an exciting and rewarding opportunity to contribute to vital regulatory enforcement and stakeholder collaboration.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.