Watch TechnicianTAG HeuerReference: TAGH01989

LVMH Group; Liverpool City Region; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join LVMH's TAG Heuer division in a full-time role focused on watch repairs and customer service excellence. This position offers exposure to iconic luxury timepieces and an opportunity for personal development in a supportive, diverse work environment. Candidates should possess a keen attention to detail and a passion for the luxury sector.

Benefits

Pension plan

Employee Resource Groups

Training and development opportunities

Qualifications

• Experience of working within a busy team environment.
• Experience of working in watch repairs or luxury goods (desirable).
• Ambitious with a willingness to learn.

Responsibilities

• Carry out watch repair processes to the highest standard.
• Promote the LVMH brand experience through outstanding customer service.
• Meet workload targets within agreed timeframes.

Skills

Attention to detail

Teamwork

Professionalism

Adaptability

Dexterity

Education

Experience in a similar role or industry

Completion of development training

Job description

Full time role Monday to Friday, 36.25 hours per week (within operating hours 8am to 6pm), based on site

Competitive salary, pension and benefits package

At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.

We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams.

LVMH offer and support a variety of Employee Resource Groups including but not limited to: EllesVMH (community for empowering women), LVMHPride (community for inclusivity and awareness for our LGBTQ employees), LEAD (community for empowerment and inclusivity for LVMH Employees of African Descent). We promote and encourage building a community within your workplace, and with that a safe space for all.

Job responsibilities

MAIN MISSION:

/ Carrying out a range of watch repair processes to the highest standard supporting the achievement of departmental targets

/ Support the development of the UK aftersales business

/ Play a vital role in promoting the LVMH brand experience by providing outstanding customer service

/ Carry out watch case and bracelets de-casing

/ Achieve workload targets within agreed timeframe working to strict deadlines

/ Preparing the watch cases and bracelets for the polishers

/ Carry out case & bracelet ultrasonic cleaning and re-sealing

/ Carry out checks and water resistance tests

/ Troubleshoot and identify worn/defective components as required

/ Ensure a high level of efficiency

/ When required assists with part jobs, guarantee work etc.

/ Maintain high standard of workstation tidiness and organisation.

/ Maintain excellent levels of positive communication with colleagues and teamwork

/ Quality control own work to ensure high quality standards are met

/ Correct operation of machinery in accordance with safety procedures given

/ Maintenance and cleaning of workshop equipment while following and maintaining up to date knowledge of Health and Safety procedures

/ Pro-active in developing technical skills and enhancing knowledge

/ Ensuring a safe and orderly working environment

/ Develop and maintain an in-depth current product and brand knowledge

/ Support team colleagues and promote a positive work culture

/ Support wider team and manager with ad hoc business requirements

/ Ensures an outstanding service is offered to all clients

/ Embodies the brand values and acts as a passionate Brand Ambassador

/ Actively develops brand knowledge, completing trainings and builds effective support network

/ Stays updated on product knowledge

Profile

/ Ambitious with a willingness to learn and complete development training

/ Drive for results

/ Able to prioritise and plan own workload

/ Able to work under pressure achieving a high level of accuracy

/ Able to work flexibly, to handle change and to work as part of a team

/ Demonstrate an attitude of professionalism, conscientiousness, and reliability

/ To take pride in own work and work to a high standard

/ Experience of working within a busy team environment

/ Experience of working within a similar role or industry requiring dexterity (desirable)

/ Proven ability of meeting targets and contributing to departmental goals

1860, Saint-Imier at the very heart of the birthplace of watchmaking. A young ambitious watchmaker decides to found his own brand. His name: Edouard Heuer. At just 20 years old, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention to invent incredible watches and chronographs of extreme precision. The invention of the oscillating pinion in 1887 exemplified this spirit, streamlining the chronograph’s design and enhancing its responsiveness—a principle that underpins our engineering philosophy even today. Then came the 1916 Mikrograph, the first stopwatch accurate to 1/100th of a second, cementing TAG Heuer's reputation as the precision timekeeper in competitive sports. Indeed, the world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s ethos, our prominent partnerships and brand ambassadors express the brand’s passion for action and high performance. These include the Oracle Red Bull Racing Formula 1 Team, the TAG Heuer Porsche Formula E Team, the Formula 1 Monaco Grand Prix and Monaco Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer ambassadors, they all share the ability to stand up to pressure, constantly pushing their limits. This illustrious group includes motorsport legends Ayrton Senna and Steve McQueen, Hollywood icons Ryan Gosling, Patrick Dempsey, Alexandra Daddario, and Wi Ha Jun, and tennis stars Naomi Osaka, Felix Auger-Aliassime and Petra Kvitovà. The brand's spirit of adventure is further represented by big wave surfers Kai Lenny and Maya Gabeira, alongside rising athletes such as Sydney McLaughlin-Levrone, Fred Kerley, Summer McIntosh, and Sky Brown.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.