Wastewater Operations Lead

Dŵr Cymru; Chester; Hybrid; GBP 43,000 - 49,000; Full time

Benefits offered by this job

Car allowance

34 days annual leave (pro rata)

Employer pension contributions

Cycle to work scheme

On-site parking

Health and wellbeing benefits

Job summary

Dŵr Cymru Welsh Water is seeking an Operations Manager to oversee wastewater asset operations and associated teams in Chester. You will manage both direct and contracted crews, ensure safety, compliance, and environmental responsibilities while delivering excellent customer service.

The role involves performance management, budgeting support, and implementing improvements with new technology and practices. The position requires strong leadership, strategic thinking, and a proactive approach to

Qualifications

• Full and valid driving licence and ability to travel as required.
• Proven supervisory experience within wastewater assets.
• Extensive operational experience managing teams and contractors.
• Proven track record in internal and external audit performance.
• Experience leading operational teams, implementing initiatives and managing change.

Responsibilities

• Manage operational crews for wastewater assets and sub-contractors.
• Ensure safety and regulatory compliance in all activities.
• Promote environmental responsibility and sustainability in operations.
• Deliver customer-focused service and maintain high performance.
• Provide cost management support to area management and budgets.
• Lead and develop teams, handle performance reviews and coaching.
• Coordinate standby rota and incident response procedures.
• Liaise with service partners, customers and site visitors to maintain a positive image.

Skills

Driving licence

Supervisory experience

Operational experience

Contractor management

Audit performance

Team leadership

Cost management

IT systems

Job description

Dŵr Cymru Welsh Water is seeking an Operations Manager to oversee wastewater asset operations and associated teams in Chester. You will manage both direct and contracted crews, ensure safety, compliance, and environmental responsibilities while delivering excellent customer service.

The role involves performance management, budgeting support, and implementing improvements with new technology and practices. The position requires strong leadership, strategic thinking, and a proactive approach to