Waste Team Manager

SevernTrentLife; East Midlands; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading water service provider in East Midlands is seeking a Waste Team Manager to oversee sewerage operations. The ideal candidate will have a strong background in team leadership and budget management, as well as excellent problem-solving and customer-facing skills. This role offers a competitive salary and various perks including an annual bonus and comprehensive benefits package.

Benefits

Salary up to £54,731.29

28 days holiday + bank holidays

Annual bonus scheme up to £2,250

Leading pension scheme

Dedicated training and development

Electric vehicle scheme

Two volunteering days per year

Qualifications

• Proven track record in managing teams in a pressured environment.
• Ability to lead teams through change with good communication skills.
• Operational understanding of sewerage network maintenance.

Responsibilities

• Manage resources to meet regulatory and company targets.
• Lead and inspire a team of field operatives.
• Oversee operational and capital expenditure budgets.

Skills

Team leadership

Interpersonal skills

Budget management

Problem-solving

Customer service

Tools

Work management systems

IT skills

Job description

Did you know the length of Severn Trent’s waste network would wrap around the world twice? Well, now you do.

It’s a big network, and a big responsibility. Every day 8 million people from Scunthorpe to Stroud rely on us to bring them clean water at the turn of a tap and take away their waste in one flush.

From planning, to digging, to inspecting we welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Our objective as Waste Team Manager(based out of Leicester Water Centre site)is to ensure customers safely receive a frontier Sewerage service for the area you are accountable for. You will manage resources (people, assets, IT and finance) to meet regulatory and Company targets to ensure Customer Network Operations delivers the highest standards for the lowest costs through great people.

Lead and inspire an engaged team of field operatives (Network Technicians) and Catchment Leads. You will;

• Ensure that all work on the sewerage network (pipework) in your area of control is carried out in a manner whereby:
• You will lead performance improvement and sustainability through Comm cell, Wastewater Infra Community of Practice (WICOP) and Continuous improvement techniques and tools.
• You will be responsible for managing a budget including operational and capital expenditure.
• Work closely with the Planning & Scheduling teams, Network Control and internal and external customers to we operate and maintain our asset base proactively.
• You will be required to take part in a standby rota to ensure 24/7 cover.
• Travel across the region will be required.

WHAT YOU’LL BRING TO THE ROLE

You’ll need a proven track record in managing, leading and inspiring teams in a pressured operational customer focused environment as well as experience of dealing with complex employee relation and performance issues.

A proven ability to manage and lead teams through times of change with good interpersonal and communication skills. You should have the ability to work to targets, to work under pressure and in emergency situations is essential.

We’d also like to see…

• Budget experience including planning and control.
• Operational and technical understanding of maintenance, repair and cleansing of the sewerage network.

• Knowledge of regulatory requirements and procedures.
• Good IT skills & technology knowledge
• Knowledge of work management and reporting systems.
• Good problem solving and root cause analysis ability.
• Good organisational skills and continuous Improvement tool proficient.
• Extremely good customer facing skills is essential and GSS / CMex / Complaint management process awareness.
• Fully aware of H&S, HR, NRSWA, Environmental and QA policies and standards.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• Salary of up to £54,731.29
• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate

• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year

WHAT’S NEXT

We can’t wait to hear from you.

If your curiosity has been piqued and you're wanting to find out even more, search#LifeAtSevernTrenton social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!