Waste Logistics and Quality Supervisor

We Manage Jobs(WMJobs); Wolverhampton; On-site; GBP 36,000 - 41,000; Full time

Job summary

City of Wolverhampton Council is seeking a Wastes Logistics and Quality Supervisor to lead the Waste and Recycling team. The role oversees logistics services, ensures performance and customer service standards, and supports communications and cost-control initiatives. A full UK driving licence is required.

The post is full-time and permanent, based at Hickman Avenue Depot with opportunities to work at other sites within Wolverhampton. A competitive benefits package accompanies the role.

Qualifications

• Requires proven experience supervising a team.
• Requires full UK driving licence.
• GCSE Maths and English are essential.
• Experience with presentations to stakeholders.
• Experience delivering employee briefings/training and performance management.

Responsibilities

• Supervise a team within the Waste and Recycling Service.
• Oversee provision of logistical support services for day-to-day operations.
• Focus on performance reporting and customer service excellence to meet contractual standards.
• Collaborate with central communications to develop service messages and engage audiences.
• Provide financial analysis to support efficiency and cost-saving opportunities.

Skills

Team supervision

Performance reporting

Stakeholder presentations

Financial analysis

Customer service excellence

Education

GCSE Maths

GCSE English

Job description

Wastes Logistics and Quality Supervisor

Salary-£36,363 - £40,777 (Grade 6)

Hours- 37 hours per week

Contract type- Full time, permanent

Location: Based at Hickman Avenue Depot, can also work at any suitable location within the City of Wolverhampton, including Anchor Lane and Shaw Road Household Waste & Recycling Centres and Crown Street Waste Transfer Station.

This role requires a full valid UK driving licence.

The award-winning City of Wolverhampton Council is seeking an enthusiastic Waste Logistics and Quality Supervisor to join our dynamic and hardworking Waste and Recycling team.This permanent position is an ideal opportunity for an individual who is looking to advance their career and join a thriving and supportive organisation. There's never been a better time to join award winning City of Wolverhampton Council when we are at an exciting stage of transformation for the organisation and the city. We offer a wide range of benefits including competitive salaries, generous annual leave entitlement, excellent pension scheme amongst many more.

Based within the Quality and Logistics team in Waste and Recycling Service department, you will have:

• Proven experience of supervising a team.
• Ensure that Quality and Logistics team, support all areas of the Waste and Recycling Service
• To oversee the provision of a full range of logistical support services that are essential to the day-to-day effective front-line control and operation of the service, with a particular emphasis on performance reporting and customer service excellence to ensure contractual obligations and service standards are achieved.
• To work in collaboration with the central communications service to develop communications messages for the service which include media enquiries and engaging waste related content for the council’s multiple communication platforms.
• To provide financial analysis and support within the Waste Service to achieve savings through increased operational efficiency and competitive procurement where possible, whilst maintaining awareness of the business context of operational waste budgetary requirements and income opportunity.

The successful candidate will have.

• Good standard of education that includes GCSE or equivalent in Maths and English.
• Driving licence is essential to the role.
• Previous experience in supervising staff, in an administration support office setting.
• Previous experience of presentations and talks to a variety of stakeholders.
• Previous experience of delivering employee briefings/training sessions
• Previous experience with performance management.

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

NJC Pay Award for 2026 / 2027:

The annual pay increases for 2026/27 for NJC Local Government Employees are currently being negotiated and, once agreed, will be effective from 1 April 2026.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

Diversity

We arecommittedto building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As of March 2023, the RACE Code Quality Mark signifies our activeengagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here.

Recruitment of Ex-Offenders

We arecommittedto the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against anyindividualon the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here.

Attached documents

Job Description and Person Specification