Waste and Street Scene Supervisor

West Suffolk; West Suffolk; On-site; GBP 34,000 - 39,000; Full time

Benefits offered by this job

Holiday entitlement 25 days

Pension scheme

Life assurance

Flexible working

Health & Wellbeing initiatives

Employee discounts

Professional progression

Job summary

West Suffolk Council is seeking a Waste and Street Scene Supervisor to manage the day-to-day operations of frontline staff across West Suffolk Operational Hub and other depots. The role requires supervising a team, coordinating workloads and ensuring high-quality waste collection services.

You will need strong organisational and communication skills, experience in a busy environment, and a valid driving licence.

Qualifications

• Experience in a high-pressured environment and ability to prioritise tasks.
• Proven supervisory or management experience with examples of successful outcomes.
• Ability to work with the public and in a team; good written and verbal communication skills.

Responsibilities

• Oversee day-to-day work of frontline staff.
• Lead and develop staff, prioritise workloads and meet deadlines.
• Coordinate across depots to deliver quality waste collection services.
• Ensure compliance with health and safety policies and procedures.

Skills

Supervisory experience

Organisational skills

Communication skills

Full UK driving licence

Tools

Microsoft Office

Job description

Job title Waste and Street Scene Supervisor Job reference R1873 Date posted 28/10/2026 Application closing date 22/11/2026 Location West Suffolk Salary Starting salary £34,237 - £39,481 per annum plus excellent employee benefits package Contract type Permanent Contractual hours 37 Basis Full time Department Waste Management Attachments Blank Job description

About the role:

Based at our West Suffolk Operational Hub (WSOH) on the outskirts of Bury St Edmunds, we have a vacancy for a Waste and Street Scene Supervisor to oversee the day-to-day work of our frontline staff. You may also be required to work at our other operational depots in Haverhill and Mildenhall to meet the needs of the service.

The primary function of this role is to organise and manage the day-to-day work of the waste collection service.

You will be responsible for managing elements of a large team focusing on your own specialism but working across a larger team to deliver high-quality services.

What you will need:

You will need experience of working in a high-pressured environment, be highly organised and be able to prioritise tasks. A good working knowledge of Microsoft packages and other ‘in house’ electronic systems and hardware will also be required. You will be required to demonstrate previous supervisory or management experience and provide examples of successful outcomes. Ideally, you will also have experience of dealing with the public, customers and working in a team environment. You will also need to demonstrate good written and verbal communication skills.

This is a key front-line role, and you will need to demonstrate an ability to lead and develop staff, prioritise workloads, meet deadlines and achieve results. You will also need to demonstrate a solid understanding of health and safety policies and procedures. You will need a flexible approach as these roles’ role may also include working some weekends and public holidays. Actual working hours will be agreed against the requirements of the service during operational hours.

You will hold a minimum of a Class ‘B’ driving licence, as a company vehicle will be made available to enable you to cover your service area.

Our work is constantly changing and successful collaboration across a wider team is key to the success of the role. Training and support will be provided and there is plenty of scope for progression through an annual performance review scheme upon completion of a 3 months’ probation period.

Please refer to the job description and person specification for full details of this exciting opportunity.

Why work for us?

Our benefits include:

• Holiday entitlement of 25 days, increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval)
• Generous pension scheme – contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 16.4%
• Life assurance – a payment of three times your annual salary
• flexible working options to enable work/life balance
• access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services
• Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary)
• Rail and bus staff discounts
• A range of Health and Wellbeing initiatives including an employee assistance programme
• Discounted membership at Abbeycroft Leisure centres
• A culture of learning inspiring staff to focus on continuous learning
• Modern office accommodation

For more information:

For an informal discussion and further information please contact Craig Shand, Principal HR Business Partner on 01284 757004 or email [e-mail] .

Job description

Person specification

Core values

Closing date: Sunday 22 November 2026

Interview date: To be confirmed

West Suffolk Council has been rated in the top 10 district councils for climate action (Climate Scorecards 2023) and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2039.

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