Warranty Technician (Level 4)

BCA; West of England; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Onsite parking

Pension scheme

Cycle to work

Employee assistance programme

Maternity/Paternity/Adoption leave

Mental Health First Aiders

BCA Rewards

Job summary

BCA is hiring a Warranty Technician (Level 4) in Bristol/Portbury to lead advanced diagnostics across complex mechanical, electrical and high‑voltage systems. You will mentor workshop colleagues, perform final checks and road tests, and collaborate with manufacturers on intricate issues.

The role requires an IMI Level 4 qualification and Level 3 hands-on automotive experience, with a full UK driving licence. Permanent, Monday–Friday schedule with onsite parking and a strong benefits package.

Qualifications

• IMI Level 4 qualification is required (e.g., Advanced Automotive Studies, Master Technician, Electric/Hybrid Vehicle Diagnosis).
• Proven Level 3 hands-on automotive repair experience is expected.
• Strong communication skills to explain engineering issues to colleagues and customers.

Responsibilities

• Advanced Diagnostics: Find and fix complex mechanical, electrical, or high-voltage faults without standard routine guides.
• Technical Mentorship: Provide expert advice and coaching to lower-level technicians in the workshop.
• Quality Control: Perform final quality checks or road tests on repaired vehicles and monitor safety procedures.
• Manufacturer Liaison: Communicate directly with product makers and suppliers on intricate technical issues.

Skills

Technical communication

Mentorship

Problem solving

Education

IMI Level 4 qualification

Job description

Job Title:Warranty Technician (Level 4)

Salary:£20.37 per hour

Location: Bristol, Portbury

Working Hours: Monday to Friday 7:00-15:30

Type of Employment: Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than a normal vehicle remarketing company. More than any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role:

We’re recruiting a Level 4 Vehicle Technician to lead on advanced diagnostics across complex mechanical, electrical and high‑voltage systems. This person will provide technical mentorship within the workshop, uphold strict quality control through final checks and road tests, and work directly with manufacturers on intricate technical issues. Candidates must hold an IMI Level 4 qualification, demonstrate strong Level 3 experience, and bring confident communication skills to support both colleagues and customers.

Role Duties:

• Advanced Diagnostics: Find and fix complex mechanical, electrical, or high-voltage electric/hybrid faults without standard routine guides.
• Technical Mentorship: Provide expert advice, technical support, and coaching to lower-level technicians in the workshop.
• Quality Control: Monitor workshop health and safety risk procedures and perform final quality checks or road tests on repaired vehicles.
• Manufacturer Liaison: Communicate directly with product makers and suppliers regarding rare or intricate technical issues.

Key Requirements & Qualifications:

• Certification: Hold an official IMI Level 4 qualification (such as Advanced Automotive Studies, Master Technician, or Electric/Hybrid Vehicle Diagnosis, Testing and Repair).
• Experience: Proven prior competence at Level 3 with substantial hands‑on automotive repair history.
• Safety Protocols: Deep knowledge of safe isolation, testing, and high‑voltage recommissioning procedures if working on EVs.
• Communication: Strong ability to translate complex engineering issues into clear advice for colleagues and clients.
• Full UK Driving Licence held for a minimum of 2 years,

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

• Onsite parking
• Company Pension Scheme
• Cycle to work scheme
• An Employee Assistance Programme
• Enhanced maternity, paternity, and adoption leave
• Access to trained Mental Health First Aiders
• Access to BCA Rewards which provides online and store discounts with a range of retailers
• And so much more…

BCA Academy

Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.