Warranty Administrator

Sytner Group; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading automotive group as a Warranty Administrator. You will play a crucial role in managing warranty claims and ensuring standards are met in a dynamic dealership environment. This full-time position offers a range of industry-leading benefits and opportunities for career development.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Experience as a Warranty Administrator is a minimum requirement.
• Knowledge of the motor industry is advantageous.
• Excellent organisational and interpersonal skills are essential.

Responsibilities

• Cost and invoice all warranty jobs.
• Ensure accurate submissions of warranty and goodwill claims.
• Control warranty debt and administer recalls.

Skills

Organisational skills

Interpersonal skills

Ability to handle conflicting demands

Tools

Kerridge system

Job description

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About The Role

Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at Mercedes-Benz of Newcastle.

About The Role

Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at Mercedes-Benz of Newcastle.

As a Mercedes-Benz Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times.

Mercedes-Benz Warranty Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

Knowledge of the motor industry and the Kerridge system would also be advantageous; however, this is not crucial for the right candidate.

Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment.

Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must.

When applying for this role please consider that we require candidates to have Warranty Administrator experience as a minimum requirement for this role

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work
  
  

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

• Apply Now
  
  

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Location

Mercedes-Benz of Newcastle

City West Business Park, Scotswood Road, Newcastle, Tyne and Wear, United Kingdom, NE4 7DF

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Motor Vehicles

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