Warranty Executive

Lookers Motor Group Limited; Ayr; On-site; GBP 28,000 - 32,000; Full time

Job summary

Ayr Audi is seeking a Warranty Executive to join our team. The role offers permanent full-time hours (42 per week) with a salary of £28,000–£32,000 per annum depending on experience. On-site training and accreditation with Audi will support you to grow as a professional in this role.

Open to individuals transitioning from Service, Parts, or Technician roles within the automotive industry, with drive and a goal to succeed. A strong IT aptitude and attention to detail are essential for success.

Qualifications

• Must have a technical background, preferably within the automotive industry.
• Strong IT skills and proficiency in Microsoft Office are essential.

Responsibilities

• Processing warranty/goodwill claims to manufacturer standards.
• Assessing the quality and compliance of warranty job cards.
• Invoicing.
• Supporting with paint and body claims.
• Chasing unpaid claims with the manufacturer.
• Displaced parts management.
• Liaising with manufacturers on claim discrepancies.

Skills

Technical background

Attention to detail

Organisational skills

Customer relationships

Tools

Microsoft Office

Job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Ayr Audi

Monday to Friday 8.0am - 5.00pm

Permanent Full Time - 42 hours per week

Salary: £28,000 - £32,000 per annum depending on experience

We are looking for a Warranty Executive to join our fantastic team at Ayr Audi Dealership. You don’t have to currently be working as a Warranty Advisor; you could be a Service Advisor, Parts Advisor, or Technician looking for a change of path within the industry. Experience is not mandatory, as long as you have the drive and desire to succeed in the role and make a difference to the team. You will receive on‑site training and will be fully supported by the Warranty Team to achieve Warranty Executive Accreditation with Audi, propelling you to become an industry professional in your role.

Responsibilities

• Processing warranty/goodwill claims to manufacturer standards
• Assessing the quality and compliance of warranty job cards
• Invoicing
• Supporting with paint and body claims
• Chasing unpaid claims with the manufacturer
• Displaced parts management
• Liaising with manufacturers on claim discrepancies

Qualifications

We are looking for an individual with a technical background, preferably within the automotive industry, who possesses strong attention to detail and organisational skills. Must build strong relationships with colleagues and communicate comfortably with personnel at all levels within Lookers and the manufacturer. Mandatory strong IT skills and proficiency in Microsoft Office are essential.

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