Field Care Supervisor

02 Reed Specialist Recruitment Ltd

Leeds

On-site

GBP 27,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Competitive salary & rewards

Career development & training

25 days holiday + bank holidays

Health cash plan

Job summary

Reed Leeds is seeking a Field Care Supervisor to join our Community Care team. The role ensures high‑quality, person‑centred care in clients’ homes and bridges gaps between care staff, clients and management.

You will support with staffing, compliance and service improvement across the Leeds area. The position offers a competitive salary and rewards, with opportunities for training and development, 25 days holiday plus Bank Holidays, and health benefits.

Qualifications

Care experience or related roles including supervising staff.
Understanding of confidentiality, safeguarding and CQC regulations.
Excellent communication and organisational skills.
Able to work independently and travel as required.
Experience with IT systems and databases (Excel, Word) or electronic care management systems.
First Aid/Moving and handling, medication training encouraged.
Full UK driving licence and access to a vehicle.

Responsibilities

Conduct initial assessments and regular reviews of client care plans and risk assessments.
Perform spot checks, quality monitoring visits and audits to ensure compliance.
Ensure care packages meet individual needs and preferences.
Supervise, mentor and support care workers in the field.
Conduct staff supervisions, appraisals and competency assessments.
Maintain accurate records and reporting with regulatory requirements.
Act as liaison between clients, care workers and management.

Skills

Care experience

Safeguarding

Communication skills

Organisational skills

Independent work

IT systems

First Aid

Driving licence

Health & social care

Driver

BYOD

Job description

Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors. We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career.

Pay Range £26,500 - £28,500

Job Description

An exciting opportunity has arisen for a Field Care Supervisor to join the Reed Leeds office within our Community Care business. We are seeking a person who has a passion for making a difference and looking for a successful career which offers recognition and reward. For over 60 years, Reed has been proud and privileged to provide person‑centred direct care and support services to vulnerable adults, children, young people, and families in the community. The key purpose of a Field Care Supervisor (FCS) in our community care service is to ensure that high‑quality, person‑centred care is consistently delivered to clients in their own homes. Their role bridges the gap between care staff, clients, and management. To support with adhering to the high compliance requirements that ensures the highest standard of quality within the service.

What you’ll be doing:

Conduct initial assessments and regular reviews of client care plans / Risk Assessments
Perform spot checks, quality monitoring visits, and audits to ensure compliance.
Ensure packages – care delivery meets individual needs and preferences
Supervise, mentor, and support care workers in the field.
Conduct staff supervisions, appraisals, and competency assessments.
Support with introduction of staff
Identify training needs and support staff development.
Support and manage rota planning and ensure adequate staffing levels.
Provide emergency cover in the field if / when required / designated rota
Maintain accurate records and documentation in line with company policies and regulatory requirements.
Act as a liaison between clients, care workers, and office / management.
Attend regular team meetings and contribute to service improvement initiatives.
Regular update reporting, communication and liaison with Managers and team
Achieve your targets and key performance indicators agreed
Ensure Data Protection, GPDR compliance

Required Skills & Qualifications:

Proven experience within care profession or similar - recruitment / administration / quality assurance, supervising staff
Clear understanding of responsibilities & risks surrounding confidentiality & safeguarding, and CQC regulations
Excellent communication skills
Possess strong organisational skills
Ability to work independently
Experience/qualification/training in using IT systems and databases (Excel, Word etc.) or electronic care management systems
First Aid/Moving and handling, medication training – willing
Full UK driving licence and access to a vehicle, willing to travel
Desirable attributes RFQ – level 2/ 3 Health social care or social care/ health
Willingness to develop Essential - Car driver and access to car
You will require the use of laptop/ computer and mobile phone as BYOD unless otherwise agreed

What you can expect:

Competitive salary with extensive rewards & benefits.
Access to industry‑leading training and career development opportunities.
25 days holiday plus Bank Holidays and option to purchase additional holiday too.
Personal development funding and discount with Reed Courses.
Access to Reed Reward Hub with access to wellbeing resources, gym discounts, savings with online shopping and cashback.
Health cash plan giving you cashback on everyday healthcare expenses.

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