Warhammer Sales Assistant: Cardiff, Full Time (40 hours)

Games Workshop Group PLC; Wales; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the hobby retail sector is seeking enthusiastic individuals to join their team as Warhammer representatives. This role is perfect for those who are passionate about the Warhammer hobby and enjoy engaging with customers. You will be the first point of contact, welcoming customers and providing hands-on guidance to help them explore the exciting worlds of Warhammer. In this vibrant and fun environment, you will have the opportunity to turn every interaction into a memorable experience while contributing to the growth of the store and the local community. If you thrive in a customer-focused role and are eager to champion the Warhammer hobby, this could be the perfect opportunity for you.

Benefits

Company Pension

Sharesave Scheme

Training

Recognition Programs

Attractive Staff Discounts

Qualifications

• Passionate about the Warhammer hobby and customer engagement.
• Ability to create a positive and memorable customer experience.

Responsibilities

• Welcome new customers and provide hobby guidance.
• Make decisions to grow the store and support the community.

Skills

Customer Service

Communication

Teamwork

Sales Skills

Education

High School Diploma

Job description

With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer.

Our retail staff are the first point of contact. It is their job to introduce people to our Worlds and help them fulfil their Warhammer aspirations.

If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you.

As a Warhammer representative, you will be responsible for welcoming new customers into the worlds of Warhammer by providing hands-on hobby guidance and creating a fun and engaging atmosphere for all our customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community.

We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.

In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts.

On top of that, you’ll get to work in a fun environment with an engaging customer base.

Application Process

To apply, all you need to do is send us a letter or a video telling us why you want this job. It would be great if you could include an up-to-date resume too.

Additional Information

Closing date: Applications for this role close on Sunday 5th January 2025

Working with the Store Manager, you and your colleagues will focus on creating the best experience for the customer, always ensuring that the customer is at the centre of the service we provide.

To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.