Warehouse Webstore Duty Manager - Corby

Smyths Toys Superstores; Corby; On-site; GBP 25,000 - 35,000; Full time

Job summary

Smyths Toys is seeking a Warehouse Duty Manager to oversee daily operations and ensure peak efficiency in our distribution centre. The ideal candidate should possess strong leadership and operational skills, with a focus on customer satisfaction. This role is pivotal in training teams and maintaining workplace standards, ensuring both operational goals and employee experience are met effectively.

Qualifications

• Proven track record as a Duty Manager.
• Able to demonstrate high level of operational and leadership skills.
• Customer service orientated and target driven.

Responsibilities

• Ensure warehouse operates at peak efficiency by supervising and managing employees.
• Oversee daily operations and manage inventory and logistics.
• Promote and maintain a professional working environment.

Skills

Operational Skills

Leadership

Communication

Interpersonal Skills

Organizational Skills

Customer Service Orientation

Tools

Microsoft Office

WMS

SAP Systems

Job description

Smyths Toys

Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. Are you up for the challenge? Then please apply online today!

About The Role

Smyths Toys relies on the efficiency and effectiveness of our distribution centres. We consider each of our regional warehouses to be a well-oiled machine, driven by a customer-centric mentality. To deliver on our promise to consumers, we count on exceptionally talented and committed people. Currently, we’re seeking a Warehouse Duty Manager to join our team to assist in managing our operations.

The majority of shifts worked will be Twilight hours from 15:00pm to 00:00am

Responsibilities

• Report to the Webstore General Manager
• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organising, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
• Oversee daily operations, while controlling and managing inventory and logistics
• KPI Monitoring
• Constantly looking for areas of improvement in processes of the business
• Train, develop and manage their warehouse team to solve day-to-day operational issues and reach short and long-term performance goals
• To promote, improve and maintain a professional working environment and employee experience for both temporary and permanent employees
• Implementing and ensuring that teams adhere to operational policies and procedures
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
  
  

The Ideal Candidate

• Have a proven track record as a Duty Manager (Warehouse is experience is desirable, not essential)
• Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
• Be target driven and customer service orientated
• Be highly motivated and ambitious
• Be a self starter with a can do attitude
• Excellent Microsoft Office skills
• Knowledge of WMS and SAP Systems is desirable but not essential
  
  

Smyths Toys is an Equal Opportunities Employer