Warehouse Team Managers, Rotating shifts any 5 from 7

Booker Distribution; East Hagbourne; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in logistics is seeking a Band 3 Warehouse Team Manager to oversee efficient stock management and supervision of the warehouse team. This role offers a chance for career advancement with a comprehensive benefits package, including discounts and pension contributions. Applicants should have strong management experience and a methodical approach to operations, with a focus on maintaining service level commitments.

Benefits

10% off Booker purchases

Tesco colleague discount card after 3 months

Discounts on car, pet, and home insurance

Free eye tests and discounts on eyewear

Health and wellbeing support

Comprehensive holiday package

Qualifications

• Experience in a unionized environment required.
• Experience dealing with grievances and disciplinary issues.
• Broad understanding of warehouse and transport processes.

Responsibilities

• Ensuring secure workflow of stock from receipt to dispatch.
• Managing and training warehouse team members.
• Maintaining departmental KPIs and resolving service issues.

Skills

Management/supervisory experience

Customer service experience

Excellent PC skills

Organizational skills

Knowledge of warehouse management systems

Job description

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About the role

Exciting opportunities have arisen at Didcot to join the management team as a Band 3 Warehouse Team Manager. This role will include weekend work.

Main Responsibilities

1. Ensuring the efficient, timely, and secure workflow of stock through the warehouse from receipt to dispatch.
2. Managing, coaching, and training a team of warehouse operatives to achieve flexibility, productivity, and service level commitments to customers.

You will need

Key Accountabilities:

• Leading, motivating, and developing warehouse team members through performance management to achieve KPIs for cost, service, and people.
• Ensuring welfare, security, health, and safety of team members.
• Deputising for the warehouse manager.
• Liaising and consulting with the warehouse manager on customer service priorities.
• Resolving customer service issues in a timely manner.
• Recruiting and training warehouse operatives to maintain KPIs.
• Controlling absence and holiday allocations.
• Conducting disciplinary and grievance investigations, with actions up to a final written warning.
• Maintaining departmental KPIs.
• Maintaining good colleague relationships, including trade union representatives.
• Protecting the company's stock from theft or damage.
• Working within provided budgetary constraints for warehouse expenditure and implementing plans to reduce stock loss and control MHE damage.

Skills/Knowledge:

• Management/supervisory experience in a unionized environment.
• Experience in a customer service environment.
• Experience dealing with grievances and disciplinary issues.
• Excellent PC and organizational skills.
• Methodical approach to figures and reporting.
• Broad understanding of warehouse and transport processes.
• Good working knowledge of warehouse management systems.
• Understanding of people planning and scheduling processes.
• Extensive knowledge in relevant areas.

What's in it for you

At Booker, we offer a great place to work and opportunities for career advancement, along with a fantastic benefits package:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for four days after each pay period, thirteen times a year, plus discounts at Tesco Cafe and F&F.
• 10% off pay monthly & SIM-only deals with Tesco Mobile and other deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank (terms apply).
• Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Discounted RAC breakdown cover rates.
• An exclusive deals website offering discounts on everyday purchases, including a cycle-to-work scheme.
• After 3 months, eligibility to join the Save As You Earn share scheme at a discount.
• Retirement savings plan (pension) with Booker matching contributions up to 5%.
• Life assurance coverage up to three times annual pay.
• Health and wellbeing support, including an Employee Assistance Programme and Virtual GP.
• A comprehensive holiday package.