Warehouse Team Managers, Rotating shifts any 5 from 7

Driver Hire Borders; East Hagbourne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics company is looking for an experienced Warehouse Team Manager to join their Didcot management team. This role involves overseeing warehouse operations, leading a team of operatives, and ensuring efficient stock management while maintaining high levels of health and safety. Candidates should possess strong management skills, especially within a unionized setting, and be prepared to take on weekend shifts.

Benefits

Employee discount cards

Pension plan with matching contributions

Life Assurance coverage

Health and Wellbeing resources

Free eye tests and discounts on glasses

Access to discounted RAC breakdown cover

Qualifications

• Proven management experience in a unionized environment required.
• Ability to handle grievances and disciplinary issues effectively.
• Strong organisational and reporting skills essential.

Responsibilities

• Manage and train warehouse operatives to achieve KPIs.
• Ensure workflow efficiency and resolve customer service issues.
• Supervise and ensure health and safety protocols are followed.

Skills

Management/supervisory experience

Experience in customer service

Excellent PC skills

Good organisational skills

Methodical approach to figures

Tools

Warehouse management systems

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

Exciting opportunities have arisen at Didcot to join the management team as a Band 3 Warehouse Team Manager. This role will include weekend work.

You will be responsible for

• Ensuring the efficient, timely and secure workflow of stock through the warehouse from receipt to despatch.
• To manage, coach and train a team of warehouse operatives to achieve flexibility, productivity and service level commitments to customers.

You will need

Key Accountabilities:

• To lead, motivate and develop warehouse team members through performance management to achieve KPI's for cost, service and people
• Welfare, security, health and safety of team members
• To deputise for the warehouse manager
• To liaise and consult with the warehouse manager on customer service priorities.
• Resolution of customer service issues in a timely manner.
• Recruitment and training of warehouse operatives to maintain KPI's
• To control absence and holiday allocations
• Disciplinary and grievance investigations, action up to a final written warning
• Maintenance of departmental KPI's
• Maintenance of good colleague relationships including trade union representatives
• Maintenance of a heightened awareness of the need to protect the Company stock from either theft or damage
• Work to and within provided budgetary constraints for warehouse expenditure; exercise plans to reduce stock loss and control of MHE damage

Skills/Knowledge:

• Management/supervisory experience in a unionised environment
• Experience of customer service environment
• Experienced of dealing with grievances and disciplinary issues
• Excellent PC and organisational skills
• Methodical approach to figures and reporting
• Broad understanding of warehouse and transport processes
• Good working knowledge of warehouse management systems
• Understanding of people planning and scheduling processes
• Extensive knowledge