Warehouse Team Manager

Cencora, Inc.; Clanville; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading logistics company in Clanville seeks an Operations Manager to oversee warehouse performance and staff training. The candidate should have a strong background in operations and relevant tools such as SAP and Microsoft Excel. Responsibilities include managing processes, identifying improvements, and ensuring compliance with health and safety standards.

Qualifications

• Experience in operations/warehouse distribution and good process control systems.
• Supply Chain & Operations experience in a high SKU count environment.
• Ability to manage a large diverse workforce is desirable.

Responsibilities

• Manage processes on shift to meet performance targets.
• Identify operational improvements and communicate to stakeholders.
• Plan and monitor training for staff with regular feedback.

Skills

Interpersonal skills

Analytical skills

Communication skills

Leadership skills

Collaboration

Education

Background in operations/warehouse distribution

Experience with SAP

Experience with WMS

Tools

Microsoft Excel

Microsoft Access

SAP

Knapp

Manhattan

Job description

Responsibilities

• To actively manage the processes on shift so that performance targets are consistently achieved and in line with financial constraints
• Manage by walking within the warehouse to identify issues and operational improvements that can be made. Feed this to company stakeholders who can help drive best practice
• Plan the training of staff and monitor their performance and progress. Continually review and provide regular feedback
• Performance Evaluation - to ensure that everyone within own team receives a PDR evaluation, based upon Core Value behaviors and agreed performance appropriate to the role
• Use space and MHE efficiently ensuring workplace health and safety requirements are met, investigate thoroughly any incidents/accidents, and escalate any issues that require it
• Manage productivity within your area of control - responsible for any department specific requirements (e.g. - any relevant sign offs for each department, loading sheets)
• Responsible for your area ensuring KPI targets are achieved
• Plan the layout of goods in within the warehouse and organise equipment availability
• Ensure all team members are compliant with the processes involved within the WMS. Any change requirements are implemented in line with the change control process
• Maintain, monitor and act where appropriate to ensure a safe working environment for colleagues, visitors, and contractors on site. Where appropriate, escalate any health and safety issues to the Shift/Operations Manager and H&S Manager
• Ensure all staff are trained in relevant SOPs for their work area. Liaise with the regulatory department to provide recommendations for amendments
• Ensure compliance by adhering to the CAPA and deviation process
• Provide RCA for any issues that may arise.
• Contribute to the development and implementation of changes and new initiatives as appropriate
• Highlight any risks and issues that may impact service delivery and work with the Operational team to mitigate these.
• Conducts team briefings and deployments to update staff on best practices and expectations
• Manage an AMS tool to enable effective shift planning
• Drive Accuracy, Delivery on time and fulfilment by managing your area.
• Work collaboratively with the Castle Cary site to ensure customer satisfaction
• Implement, and evolve KPI's to the ever-changing requirements of the business
• Work with the external recruitment agencies to ensure labour requirements are in line with company expectations.
• Understand and comply with job relevant, Companies Practice Standards at all times.
• Understand the Companies standard operating procedures and attend training sessions as appropriate.
• The above list is not exhaustive, and you may be required to carry out any other reasonable task as requested, appropriate to the scope of the post.

Qualifications

• A background in operations/warehouse distribution and an understanding of good process control systems is desirable.
• Supply Chain & Operations experience in a high SKU count environment
• Excellent interpersonal, communication, analytical and influencing skills
• Systems and Data orientated, with experience of SAP, Knapp, and Manhattan
• WMS an advantage
• Skilled with Microsoft Excel/Access, etc.
• Previous experience managing a large diverse workforce is desirable
• Understands the Warehouse and Transport interdependencies that links to customer service
• Ability to use Microsoft Excel/Access for analysis and report building desirable
• Great people manager and decision maker - the role will require some level of autonomy, where decisions can be made without line level permission.
• A person, who develops great relationships, fosters collaboration with other functions & departments, at all levels would be a key candidate.
• Can approach current ways of working with an open C.I mindset and professionally challenge the norm
• Inspires people towards positive achievement of common goals.
• Empowers and connects effectively with others through involvement, delegation and trust.
• Open to giving and receiving feedback
• Networks to learn & share from others.
• Looks outside areas of interest/expertise for opportunities.