Warehouse Team Leader - Mid-Shift

Matthew Clark; Hounslow; On-site; GBP 26,000 - 38,000; Full time

Job summary

Matthew Clark is seeking a Warehouse Team Leader to head a picking team, drive efficiency and maintain high service levels across the operation. You will allocate tasks, monitor performance, and correct issues to meet agreed targets while ensuring accurate stock handling and SOP compliance.

The role requires hands-on leadership, experience with warehouse management systems, and a focus on safety, training, and reliable shift coverage to support continuous distribution of drinks across venues.

Qualifications

• Experience of warehouse management and WMS.

Responsibilities

• Lead a warehouse picking team to meet customer service and productivity targets.
• Assign work to the warehouse operation with performance levels and take corrective action as needed.
• Ensure inventory is properly put away, picked, checked, loaded and replenished to meet KPIs.
• Use in-house systems to check Out of Stocks, look up products, pick locations and ship loads.
• Adhere to SOPs to plan and lead the team’s working practices.
• Ensure all equipment is operated safely and in compliance with regulations.
• Train staff and maintain detailed records, identifying training needs.
• Provide cover for Warehouse Controllers as required.
• Hold Reach and Counterbalance Licenses ideally, with experience of Warehouse Management and WMS.

Job description

We're a team of drinks industry obsessives, driven by supporting the trade - day in and night out. Passion paired with unparalleled industry insight mean we're always moving forward, collaborating with our customers to understand the needs of their business and to ensure we're supporting their future growth. We are one of the UK's largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.

About the Role

• To lead a warehouse picking team ensuring they efficiently complete their duties in order to achieve agreed customer service and productivity targets.
• Assign work to the warehouse operation with defined levels of performance, both quantitative and qualitative, following up on actual performance taking corrective action as required.
• To ensure that inventory is put away picked, checked, loaded and replenished in an efficient and effective manner, complying with all appropriate procedures, to meet customer service and KPI targets.
• Able to use in house systems to check and hunt down Out of Stocks, Look up Products, Pick Locations, Load Vehicles, and Ship Loads.
• To ensure adherence to Standard Operating Procedure (SOP) using them to plan and lead the team working practices.
• To ensure all equipment (property, vehicles, mechanical handling equipment and racking) is operated in a safe and effective manner, with cognisance of statutory requirements, and in accordance with Company Policy.
• Ensure all operations staff receive appropriate training before commencement of duties, maintaining detailed records and identify further training / retraining requirements.
• Train all Temporary Staff (Agency) Picking, Loading, Manual Handling, Security and Health and Safety
• Maintain the agreed high standards of housekeeping, ensuring that all activities undertaken on site comply with all relevant Health & Safety and Fire Regulations.
• To ensure that all administration related to the running of the warehouse is completed accurately and on time.
• Inspect all equipment on a regular basis in accordance with Company and Statutory regulations, record any damage and take appropriate remedial action.
• Assisting with Employee relation matters, eg: - Carry out Disciplinary / Capability Investigations, Note taking at Disciplinary and Capability meetings.
• Carry out 1-2-1s with operatives supplying feedback, dealing with issues as they arise and being pro‑active on the shift to identify any potential issues and dealing with them appropriately.
• Provide cover for the Warehouse Controllers as required.
• Ideally hold Reach and Counterbalance Licenses.
• Experience of Warehouse Management and WMS.

Operating through the Matthew Clark, Bibendum, Tennent's and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world's favourite drinks. C&C Group's portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent's, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast‑growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig. We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.