Warehouse Team Leader (Inbound Quality)

Pod Talent; Greater London; On-site; GBP 31,000 - 37,000; Full time

Job summary

Pod Talent is partnering with a fast-growing consumer brand to recruit an Inbound Quality Team Leader for a West London distribution centre. You will lead a team of up to 10 warehouse associates, ensuring inbound stock and returns are processed accurately and safely while maintaining high quality standards.

You'll work with Operations Managers to monitor KPIs for quality, stock accuracy and productivity, drive improvements, manage labour to meet priorities and uphold health and safety and

Qualifications

• Lead a team of up to 10 warehouse associates.
• In charge of inbound stock, deliveries and returns.
• Monitor KPIs for quality, stock accuracy and efficiency.
• Maintain inventory integrity with robust QC processes.
• Investigate stock discrepancies and quality issues.
• Plan labour to meet daily priorities.
• Uphold health & safety and housekeeping standards.
• Champion continuous improvement and team development.

Responsibilities

• Lead, coach and develop a team of up to 10 warehouse associates.
• Oversee inbound operations including supplier deliveries, stock processing and customer returns.
• Monitor KPIs related to quality, stock accuracy, productivity and efficiency.
• Ensure inventory integrity through quality control processes and effective problem resolution.
• Investigate stock discrepancies and quality issues; implement corrective actions.
• Plan and deploy labour resources to meet daily priorities.
• Maintain health & safety, compliance and warehouse housekeeping.
• Lead continuous improvement initiatives to enhance workflows and quality.
• Deliver coaching and performance feedback to support team growth.

Skills

Team leadership

Inbound operations

Quality control

Inventory management

Data-driven improvements

Health & safety

Coaching & development

Job description

Warehouse Team Leader (Inbound Quality)- West London- Up to £34,000

Shift pattern: 4 days per week (Mon- Fri) 8am-6pm

We're proud to be partnering with a fast-growing international consumer brand with a strong presence across e-commerce, retail and wholesale channels. Operating from a highly automated distribution centre, the business continues to invest in its people, processes and operational excellence as it scales globally.

Due to continued growth, we're looking for an Inbound Quality Team Leader to take ownership of inbound quality operations, leading a team responsible for supplier deliveries, stock processing, inventory accuracy and customer returns. This is a fantastic opportunity for a quality-focused warehouse leader who thrives on driving standards, developing teams and improving processes within a fast-paced distribution environment.

The Role:

As Inbound Quality Team Leader, you'll lead a team of warehouse associates, ensuring all inbound stock and returns are processed safely, accurately and efficiently while maintaining exceptional quality and inventory standards. Working closely with Operations Managers and cross-functional stakeholders, you'll play a key role in protecting stock integrity, identifying and resolving quality issues, monitoring performance and driving continuous improvement across the operation.

• Lead, coach and develop a team of up to 10 warehouse associates, creating a high-performing and quality-focused culture
• Oversee inbound operations including supplier deliveries, stock processing and customer returns, ensuring all activities are completed accurately and within agreed service levels
• Monitor and drive performance against KPIs relating to quality, stock accuracy, productivity and operational efficiency
• Ensure inventory integrity is maintained through robust quality control processes and effective problem resolution
• Investigate stock discrepancies, quality concerns and process issues, implementing corrective actions where required
• Plan and deploy labour resources effectively to meet daily operational priorities
• Maintain high standards of health & safety, operational compliance and warehouse housekeeping
• Support continuous improvement initiatives, identifying opportunities to enhance workflows, quality standards and team performance
• Deliver regular coaching, training and performance feedback to support team development and engagement

What we are looking for:

• Previous Team Leader or supervisory experience within a warehouse, logistics, fulfilment or distribution environment
• Strong background in inbound operations, quality control, inventory management or stock accuracy
• Experience working within a KPI-driven operation, using data and performance metrics to drive improvements
• Excellent attention to detail with the ability to identify, investigate and resolve operational issues
• Strong communication skills and the ability to build effective relationships across operational teams
• Good understanding of warehouse health & safety requirements and operational best practice
• A proactive, organised and continuous improvement mindset

Unfortunately, sponsorship is not available for this position, therefore applicants must have full permanent right to work in the UK.

Due to the high volume of applications, if you do not hear from us within 14 working days of submitting your application, please assume your application has not been successful on this occasion