Warehouse Team Leader

N Brown Group; Shaw; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Maternity leave

Pension plan

Mental health support

Financial wellbeing tools

Colleague discount

Onsite café

Volunteer time

Job summary

N Brown Group is seeking a Team Leader for its Shaw logistics operation. You will lead, coach and develop a team to hit operational targets, stay compliant with safety standards and maintain efficient resource use.

The role requires hands-on leadership in a busy hub with a 4 days on/4 days off shift pattern. You will drive improvements, manage attendance and cost analysis, and collaborate across departments to ensure excellent service to internal and external customers.

Qualifications

• Strong people leadership and engagement skills.
• Ability to foster a diverse, inclusive team culture.
• Open to feedback and continuous improvement.
• Strong communication and collaboration.

Responsibilities

• Lead and develop Logistics Operational colleagues to meet objectives.
• Log attendance and manage absences per policy.
• Maintain Health & Safety and housekeeping standards.
• Achieve production targets and optimize resource use.
• Manage budgets and provide weekly cost analysis.
• Review performance and respond to MI trends.
• Plan handovers and support overtime as needed.
• Multiskill to cover multiple departments.
• Identify process improvements using Lean Six Sigma.

Skills

Team leadership

People management

Communication

Continuous improvement

Tools

Lean Six Sigma

Job description

We’re looking for a Team Leader to join our Logistics team in Shaw!

As a Team Leader for N Brown you’ll work to effectively manage operational processes, resource and colleagues within our Logistics operation. You’ll provide an excellent customer experience for all of our internal and external customers within agreed objectives and SLA’s and you’ll drive change through a continuous improvement culture. We’re looking for people that are passionate about leading people and you’ll be a role model for our core behaviours and be a true advocate for our culture!

Shift pattern: 4 days on 4 days off. Your working hours will be 1:30pm to 1am.

Location: Our Logistics hub is located in Shaw, Oldham. It can be easily accessed via Tram which is a just few minutes walk away and we also offer free car parking for anyone who wishes to drive to the site

What will you do as a Team Leader at N Brown?

• You’ll lead ,support, motivate, train and develop the Logistics Operational colleagues in your team to ensure our Logistics Operational objectives are met.
• You’ll accurately log colleague time and attendance and you’ll ensure all colleagues absence is managed in line with N Brown policy.
• You’ll make sure that delivery of all Health & Safety measures and housekeeping requirements are maintained and you’ll ensure there is a safe and clean environment for all colleagues and visitors on the Logistics sites.
• You’ll work to achieve production and compliance targets and SLA’s whilst making sure that we are using the most cost effective use of resource and services. You’ll also respond to adjustments in production plans and assign resource where needed.
• You’ll deliver the departmental budgets through effective manpower, planning and performance management.
• You’ll review performance and quality for your area of responsibility and provide weekly cost analysis.
• You’ll also review and respond to direction to investigate trends in MI.
• You’ll be flexible with start/finish times of shift in order to plan the day and provide accurate details for handovers for colleagues and be open to support business needs with flexibility of overtime when required.
• You’ll be multiskilled to manage several departments outside of your main department.
• You’ll identify process improvements and support implementation through the use of lean six sigma methodology to ensure the logistics operation is efficient and flexible to meet our customer demands.

What skills and experience will you have?

• To be the voice for your colleagues.
• Champion a true team culture for your colleagues.
• Champion People and Engagement initiatives for your team.
• Create a supportive, inclusive environment where your team are encouraged to do their best.
• Be open to feedback from your team and create ideas to improve colleague experience. Act as role models.
• Communicate honestly with colleagues.

What’s in it for you?

• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Stream - a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

N Brown – who we are and why work for us?

N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,000 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion, and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility.

We’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘By championing inclusion, N Brown will become the UK’s most loved and trusted consumer platform, shaping the future of financial empowerment and personal expression’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!