Warehouse Team Leader

CDW; Rugby; On-site; GBP 32,000 - 42,000; Full time

Job summary

CDW in Rugby, United Kingdom seeks a Team Leader in Supply Chain to plan, direct and drive a team to deliver business objectives while maintaining safety and quality standards. You will oversee packing, training, and cross-department coordination to ensure timely, accurate processing and continuous improvement.

The role requires strong leadership, effective communication, and the ability to analyse data and manage KPIs in a fast-paced environment.

Qualifications

• Knowledge of operational roles and warehouse processes.
• Proven experience in leading and developing a team.
• Proficiency with Microsoft Office.
• Excellent verbal and written communication skills.
• Track record of meeting KPIs and data-driven improvement.
• Experience delivering cost-saving initiatives.

Responsibilities

• Lead and develop a warehouse team to hit targets and improve performance.
• Coordinate staffing and task allocation across departments.
• Ensure health and safety standards are followed and processes are updated.
• Monitor KPIs, log RCA's and incident reports.
• Provide training and sign-offs within timescales.
• Communicate updates and deliver briefs to the team.

Skills

Team leadership

Data analysis

Microsoft Office

Communication skills

Cost-saving initiatives

Performance KPIs

Tools

Microsoft Excel

Job description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

As a Team Leader within CDW's Supply chain your role will be to plan, organise, direct and drive a team to deliver business objectives through motivation and engagement whilst promoting the CDW culture and values. To ensure product is processed in a safe manner ensuring standards are met.

Supporting the team in the smooth and efficient running of the department. Fostering a can-do approach and continual improvement culture in all functions ensuring Health & safety standards are met.

What you will do:

• Drive the team
• Respond effectively to any issues at packing stations
• Quality Check / Keep Processes updated
• Ensure training and sign offs are completed in correct timescales
• Ensure the Skills Matrix is constantly updated and accurate
• Complete FA/Near Miss/Accident forms in accordance with H&S legislation
• Coordinate allocation of heads to tasks in own area and cross departments
• Log and action RCA's in correct timescales
• Ensure radio comms are maintained and covered.
• Manage cross training with other areas
• Conduct agency 121s and feedback to individuals
• Audit timesheets
• Ensure handover KPIS are done correctly and on time
• IIL/Coaching log/A121s correctly logged and actioned
• Conduct briefs and pass on team communications
• Conduct Agency RTW's

What we expect of you:

• Knowledge/Awareness of operational roles
• Experience in leading and developing a team
• Microsoft Office skills
• Excellent communication skills
• Performance KPIs
• Ability to create, maintain and analyse data
• Cost saving initiatives

CDW is committed to being an AI-fluent organization We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances-not replaces-human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do-it's how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees-working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.