What's the role?
As the Warehouse Team Leader, you'll be at the wheel of a dynamic, fast-paced shift, leading multiple team members and processes with precision and purpose. Partnering closely with your fellow Warehouse Management team, you'll ensure each day is strategically planned, flawlessly executed, and aligned with performance goals.
What does the role involve?
- Lead your shift with confidence—optimising productivity, controlling costs, and steering the effective use of temporary resources and overtime
- Champion fairness and consistency, tackling team issues swiftly and professionally while cultivating a strong and engaging performance-driven culture
- Monitor attendance and timekeeping, conducting return-to-work interviews and counselling to uphold high standards in line with company policy
- Be a catalyst for continuous improvement by powering LEAN initiatives and standardisation, always keeping the customer experience front and centre
- Take Health & Safety seriously—protecting both people and property by eliminating risks and ensuring security procedures are watertight
- Keep losses and damage at bay while proactively preventing complaints and unlocking greater efficiency and potential revenue
What you need is:
- Bachelor’s degree or equivalent hands-on experience
- Proven leadership as a Shift or Team Leader, with a track record of driving results and energising teams
- Deep roots in warehousing operations, with real-world expertise in managing fast-paced logistics environments
- LEAN champion—high-level knowledge and execution to streamline, optimise, and lead continuous improvement
- Skilled trainer and executor of key warehouse processes, ensuring consistency and operational excellence.
- Technologically fluent—experienced in using Warehouse Management Systems to maximise efficiency and accuracy
- Customer-focused and care-driven, with a passion for delivering standout service every time
- Ability to be on-site at ourCarrington Warehouse, 5 days a week, Monday- Friday
Who should apply?
Year upon year we are recognised as one of the top "Great Place to Work" employers, globally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.
What do we offer?
We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:
- Genuine career advancement (more than 80% of all leadership roles are filled internally)
- 6% employer pension contributions
- Private Health Insurance and Employee Assistance Programme
- 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
- Paid leave to work on charitable projects
- Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
- Different ways to work flexibly, including working from home and compressed hours
- Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
- Trips to locations such as Milan, New York and global HQ for high performers across all teams