Warehouse Team Lead — Drive Efficiency & Safety

Boxxe Group; Sutton on the Forest; On-site; GBP 28,000 - 34,000; Full time

Job summary

Boxxe Group in York is seeking a Warehouse Supervisor to lead and support the warehouse team, ensuring smooth, efficient and safe operations. You’ll work closely with the Warehouse Manager to maintain optimal workflow, meet customer delivery targets and continuously improve processes.

In the absence of the Warehouse Manager you’ll take charge of the department, ensuring high standards of performance, safety and team morale, while developing staff and coordinating daily briefings.

Qualifications

• Strong IT literacy with good proficiency in Excel, Word and Outlook.
• Experience with ERP/WMS systems (NetSuite, ServiceNow) is desirable.
• Excellent written and verbal communication skills.
• Highly self-motivated with strong prioritisation and organisational skills.
• Experience working in a pressured environment and delivering results.
• Attention to detail, safety and service excellence.

Responsibilities

• Responsible for daily warehouse operations including goods in, goods out, storage, inventory and order fulfilment.
• Coordinate scheduling and resource allocation to meet service level targets.
• Assist the Warehouse Manager in ensuring smooth and timely workflow.
• Monitor KPIs such as order accuracy, pick rate, and inventory accuracy.
• Ensure compliance with company and safety regulations.
• Understand and align with company policies and vision for warehouse contributions.
• Provide input to policies and procedures for efficient operation of designated areas.
• Support general administration of the warehouse.
• Suggest tools, fixtures, and layout changes to improve workflow and efficiency.
• Lead daily briefings and communicate priorities; escalate issues when needed.
• Respond to customer communications by email and telephone.
• Lead and develop warehouse operatives to achieve exceptional performance.
• Organise staff training and monitor performance and progress.

Skills

IT literacy

ERP/WMS

Communication

Leadership

Tools

NetSuite

ServiceNow

Job description

Boxxe Group in York is seeking a Warehouse Supervisor to lead and support the warehouse team, ensuring smooth, efficient and safe operations. You’ll work closely with the Warehouse Manager to maintain optimal workflow, meet customer delivery targets and continuously improve processes.

In the absence of the Warehouse Manager you’ll take charge of the department, ensuring high standards of performance, safety and team morale, while developing staff and coordinating daily briefings.