Warehouse Team Coordinator

St John Ambulance; Peterborough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Salary & pension

33 days holiday

Cycle to work

Health portal

Discounts

Job summary

St John Ambulance is seeking a Warehouse Team Coordinator to support the National Distribution Centre, working with the Warehouse Manager and Assistant Manager to oversee receipt, storage, and despatch of stock, including dangerous goods, while guiding the warehouse team to meet safety and quality standards.

You will champion operational KPIs, maintain stock accuracy, and collaborate with colleagues and external partners to deliver a high-quality service for customers and the organisation.

Qualifications

• Experience in a warehouse/logistics environment with stock control and health & safety knowledge.
• Experience leading or supervising colleagues, motivating a team to meet KPIs.
• Strong communication and interpersonal skills for working with colleagues and partners.
• Good organisational skills, attention to detail, and accuracy in stock control and reporting.
• Experience with warehouse management systems, RF scanners and Microsoft applications.

Responsibilities

• Support the Warehouse Manager in day-to-day operations of the National Distribution Centre.
• Lead and coordinate warehouse activities, ensuring accurate picking, packing, despatch, and KPI achievement.
• Oversee quality assurance and compliance across goods in, storage and despatch.
• Manage international despatch processes and dangerous goods distribution in line with safety standards.
• Maintain stock control including audits, replenishment, expiry monitoring and annual stock takes.

Skills

Warehouse experience

Team leadership

Communication

Organisational skills

Health and safety

Stock control

PB pivot trucks (desirable)

Tools

RF scanners

WMS software

Microsoft Office

Job description

About Us

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

Job Summary

As Warehouse Team Coordinator at St John Ambulance, you will play a key role in supporting the smooth and efficient operation of our National Distribution Centre. Working closely with the Warehouse Manager and Assistant Manager, you will help oversee the safe receipt, preparation, storage, and despatch of stock, including dangerous goods, while providing day-to-day leadership, guidance, and support to the warehouse team. You will champion quality and compliance standards across the operation, ensuring processes meet organisational policies and regulatory requirements, and work collaboratively with colleagues to deliver a safe, reliable, and high-quality service that meets the needs of our customers and the wider organisation.

About You

• Experience working within a warehouse or logistics environment, with a good understanding of operational processes, stock control, quality assurance, and health and safety requirements.
• Previous experience of leading or supervising colleagues, with the ability to motivate a team, lead by example, and support the achievement of operational targets and KPIs.
• Strong communication and interpersonal skills, with the ability to build positive working relationships and communicate effectively with colleagues, managers, and external partners.
• Good organisational skills and attention to detail, with the ability to manage stock accuracy, follow procedures, and maintain high standards of quality and compliance.
• Experience using warehouse management systems, RF scanners, and Microsoft applications, with the ability to confidently manage operational information and reports.
• A commitment to living our HEART values, with a proactive, collaborative, and safety-focused approach; experience with pivot trucks and dangerous goods regulations would be desirable.

About the Role

• Support the Warehouse Manager and Assistant Manager in the day-to-day running of the National Distribution Centre, deputising in their absence to ensure safe, efficient, and effective operations.
• Lead and coordinate warehouse activities, providing direction and support to Logistics Operatives to ensure accurate picking, packing, despatch, and achievement of operational KPIs.
• Oversee quality assurance processes across goods in, storage, and despatch, ensuring all stock movements meet required standards, policies, and regulatory requirements.
• Take responsibility for international despatch processes and dangerous goods distribution, ensuring all shipments are prepared, processed, and delivered in line with compliance and safety standards.
• Maintain high standards of stock control, including audits, replenishment, inventory reporting, expiry date monitoring, and supporting annual stock takes and external audits.
• Promote a safe, organised, and productive working environment by ensuring excellent housekeeping, compliance with health and safety requirements, site security, and providing operational support across the wider National Distribution Centre when required.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.

At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network.

We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.

We believe passionately in equality, diversity and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant.

We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.