Warehouse Supervisor

Phoenix Medical Supplies; Gilson; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading medical supply company in Birmingham seeks an experienced Warehouse Team Lead to oversee operations and ensure KPIs are met. Responsibilities include managing order picking and stock rotation while maintaining compliance with health and safety regulations. The ideal candidate will have proven warehouse experience and leadership qualities. Competitive benefits include 22 days of paid leave and access to wellness programs.

Benefits

22 days paid annual leave

Health cash program

Financial wellbeing application

Access to High Street discounts

Employee Assistance Programme

Contributory Pension Scheme

Accredited Training Programmes

Qualifications

• Proven warehouse experience.
• Understanding of laws and regulations relating to Health & Safety.
• Leadership qualities and excellent communication skills.

Responsibilities

• Drive depot KPIs in quality and productivity.
• Oversee accurate order picking and stock rotation.
• Maintain compliance with Good Distribution Practice and Occupational Health & Safety.

Skills

Warehouse experience

Leadership qualities

Excellent communication skills

Well organised

Education

IOSH qualification

First Aid certification

Fire Marshall certification

Job description

Overview

We\'re looking for an experienced Warehouse Team Lead or Supervisor to join our Birmingham Depot. In this role you will be important in ensuring KPIs are met and customer expectations are exceeded, monitoring and ensuring all operations are carried out with a high level of attention to detail, guaranteeing customer orders are fulfilled in a safe, secure, and timely manner. The heart of the role

Responsibilities

• Drive depot KPIs in quality and productivity while ensuring discipline, cleanliness, and optimal staffing for maximum efficiency.
• Oversee accurate order picking, stock rotation (FEFO), and secure handling of products, including credit returns and controlled drugs.
• Maintain compliance with Good Distribution Practice (GDP), Occupational Health & Safety (OHS), and the company\'s Quality Management System (QMS)
• Support the induction and ongoing training of warehouse employees, ensuring they are multi-skilled and equipped to meet operational demands.

In addition, in this role you will be required to stand and walk for the majority of your shift, as well as needing to be able to lift (products up to 15kg), bend, twist, kneel, and crouch.

Qualifications

• Proven warehouse experience
• An understanding of laws and regulations relating to Health & Safety
• Leadership qualities
• Excellent communication skills
• Well organised
• Desirable qualifications: IOSH, First Aid, and Fire Marshall

Benefits

• 22 days (pro rata) paid annual leave plus bank holidays, rising with length of service
• Medicash- a health cash program to assist with day-to-day healthcare costs, such as eyecare or prescriptions
• iTrent Financial Wellbeing - a financial wellbeing application which allows for flexible control of your finances
• Access to High Street discounts
• Employee Assistance Programme
• Contributory Pension Scheme
• Accredited Training Programmes available (Education paid for by the company via the Apprenticeship Scheme)